B
Bubba
Guest
DERRI-AIR IS A SILLY AND EXPENSIVE IDEA.
Short version: Their bike seats are clumsy and uncomfortable, AND the manufacturer does not honor
its posted merchandise return policy.
Longer version: We were looking for a possible answer to the "sore-butt" problem enjoyed by those of
us to don't ride frequently enough to develop strategic calluses. An outfit calling itself
"Derri-Air, LLC. Of White4fish, MT" looked like a possible solution. We ordered something called
"The Limo". The thing was HUGE! It didn't just dominate the bike - - it almost overwhelmed the
garage. Just getting a leg over the monster required a step ladder. We sent it back and after a few
phone calls got Derri-Air to send their next size down. It was significantly smaller but equally
awkward. Regardless of how much or how little we inflated it, it felt like sitting on a large, dead
armadillo.
In December last year we sent it back to Derri-Air with a letter of explanation and waited for a
refund. (And waited, and waited, and waited .
. . . ) Then we tried phone calls - - about once a month. Each phone conversation would get an
assurance that "the check would go out in the morning", however, it's pretty clear that REFUNDS
are not part of Derri-Air' s business plan. This company is something to be avoided.
Short version: Their bike seats are clumsy and uncomfortable, AND the manufacturer does not honor
its posted merchandise return policy.
Longer version: We were looking for a possible answer to the "sore-butt" problem enjoyed by those of
us to don't ride frequently enough to develop strategic calluses. An outfit calling itself
"Derri-Air, LLC. Of White4fish, MT" looked like a possible solution. We ordered something called
"The Limo". The thing was HUGE! It didn't just dominate the bike - - it almost overwhelmed the
garage. Just getting a leg over the monster required a step ladder. We sent it back and after a few
phone calls got Derri-Air to send their next size down. It was significantly smaller but equally
awkward. Regardless of how much or how little we inflated it, it felt like sitting on a large, dead
armadillo.
In December last year we sent it back to Derri-Air with a letter of explanation and waited for a
refund. (And waited, and waited, and waited .
. . . ) Then we tried phone calls - - about once a month. Each phone conversation would get an
assurance that "the check would go out in the morning", however, it's pretty clear that REFUNDS
are not part of Derri-Air' s business plan. This company is something to be avoided.
