UK and Europe · Public discussion

Worried new road rider

Started by MissLPlate · · Last activity · 5 posts · 1,954 views

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Original section
UK and Europe
Published
2 August 2005
Last activity
15 August 2005
Original author
MissLPlate
Posts
5
Discussion status
Public discussion
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1,954
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Topics
Steel frames

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  1. Original post
    MissLPlate
    Archived post
    #1

    Hi everyone.

    Just picked up my beautiful new Specialised Dolce and have ridden it twice.
    I have never ridden a racing bike before so was a little apprehensive - the lightness, responsiveness. Especially after having ridden a heavy steel frame MTB . Even got up to 25mph tonight on the flat and could have gone faster but was scared of falling off if I hit a pot hole !!

    However, the chain came off TWICE tonight, and it has not made smooth gear changes when I moving onto faster speed gear changes. Sometimes it seems to be in , and then when I pedal harder to accelerate away the chain seems to jump about and make all sorts of noise (and then tonight it fell off twice) That wouldn't be very good in a race would it !!

    Should I :
    a) ring up Freewheel in Nottingham where I got it from on Saturday, and say there's something wrong with this bike like the chain is too loose ??
    b) persevere and see if it happens again
    c) assume its me, being "cack" handed on the gear change and I will improve with experience ?

    PS - I got the bike to compete in Rowathlon - indoor row, bike and then run. The first one is on 10 September, and is "only" a 7k cycle on a 500m track..[img]cyclingforums.comicon4.gif[/img]hmmm !!!

    Report
  2. eric_the_red
    Archived post
    #2

    a) take it back and get them to adjust it properly, the chain shouldn't keep coming off like that

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  3. beltabout
    Archived post
    #3

    Take it back, unless you got it cheap as it had a fault...

    N

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  4. robkit
    Archived post
    #4

    agree, a lot of bike shops are very sloppy about properly adjusting gears on newly buillt bikes - because it takes time and because they can usually get away with leaving you to adjust it. reality is its unsafe so they should sort it without making you wait at all.

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  5. wheelist
    Archived post
    #5

    Cable stretch does occur on new bikes, so the gears will need adjusting some time after riding. Freewheel should have asked you to bring the bike back anyway after a few months to get this kind of thing done and have a general check up. If they didn't mention this then they aren't doing their job properly, which, given that they're supposed to be a good bike shop, just isn't on.

    Take the bike back to them and explain what the problem is. They'll sort it out. Ask them if you get a free service after 3 months or something. Mention that you heard this was standard practice when you were on this forum.

    Finally, (after they've sorted it) get yourself a good bike book (I really like the Grime Time one from MBUK - got it a few years back) and learn how to adjust your gears yourself. You'll never have to rely on shop muppets again. 🙂

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