<
[email protected]> wrote in message
news:
[email protected]...
> One of my sons (who works as a waiter to support his studies) asked me
> today if I had ever been "undercharged" for anything and if so, what I
> had done about it. I had to admit I usually looked at the person across
> the counter and decided he/she would probably be blamed for the
> shortfall at the end of the day, so I would point out the error.
>
> Seems he'd been undercharged by quite a lot of dollars for a meal so he
> put the windfall in the tips jar on the counter.
>
This gets interesting sometimes. Last December, I called a local music store
to discuss a certain electronic thing for my son. The owner quoted me
$180.00, a nice price on this thing. When I got to the store, the owner
wasn't there and couldn't be reached. The lady running the place was not
aware of the low price I'd been quoted. She asked if it would be OK to
charge me the normal $200.00, and issue a credit later. Since I know these
people well, I agreed. She called later that day and said the credit had
been issued. She mailed me the Visa slip, but I noticed that instead of
crediting me the $20.00+tax difference, she'd credited the entire purchase
price. I called and asked if she intended to replace the original
transaction with another for $180.00 + tax. To make a long story short, she
was convinced she'd done the right thing.
I kept all the paperwork, figuring the owner would catch up with the mistake
at some point. A month later, when I got my Visa bill, there was no sign of
the store having eventually charged me the right amount. So, I stopped in,
showed the owner all the little slips, as well as the Visa bill, and said
"Look - I owe you $180.00!" He disagreed. Several times, in fact. I gave up.
I'm certainly not this guy's biggest customer, so I doubt he was giving me a
Christmas gift.