I ordered a sample order from these people as their minimum for credit card was £5. The order was for £5.40. After a few days I heard nothing and emailed them. It was not answered. I emailed a second time the following week and was told "your order was sent last thursday" I waited some more days and then they wrote to me asking if I had received my order (never known a company to do this before??) I said no and I also said to cancel the order as I would now have to get the goods elsewhere. They have not refunded my visa card and refuse to answer my emails.(I have sent a further 2) I will now have to reclaim the money from visa but it takes 45 days. YOU HAVE BEEN WARNED!
"Lazarus" <[email protected]> wrote in message news:[email protected]... > I ordered a sample order from these people as their > minimum for credit card > was £5. The order was for £5.40. > > After a few days I heard nothing and emailed them. It was > not answered. > > I emailed a second time the following week and was told > "your order was sent > last thursday" > > I waited some more days and then they wrote to me asking > if I had received my order (never known a company to do > this before??) > > I said no and I also said to cancel the order as I would > now have to get the > goods elsewhere. > > They have not refunded my visa card and refuse to answer > my emails.(I have sent a further 2) I will now have to > reclaim the money from visa but it takes 45 days. > > YOU HAVE BEEN WARNED! > > > Ta for the warning I was just about to order from them. Tom
"Lazarus" <[email protected]> wrote in message news:[email protected]... > I ordered a sample order from these people as their > minimum for credit card > was £5. The order was for £5.40. > > After a few days I heard nothing and emailed them. It was > not answered. > > I emailed a second time the following week and was told > "your order was sent > last thursday" > > I waited some more days and then they wrote to me asking > if I had received my order (never known a company to do > this before??) > > I said no and I also said to cancel the order as I would > now have to get the > goods elsewhere. > > They have not refunded my visa card and refuse to answer > my emails.(I have sent a further 2) I will now have to > reclaim the money from visa but it takes 45 days. > > YOU HAVE BEEN WARNED! > > > Ta for the warning I was just about to order from them. Tom