I ordered a sample order from these people as their minimum for credit card was £5. The order was for £5.40. After a few days I heard nothing and emailed them. It was not answered. I emailed a second time the following week and was told "your order was sent last thursday" I waited some more days and then they wrote to me asking if I had received my order (never known a company to do this before??) I said no and I also said to cancel the order as I would now have to get the goods elsewhere. They have not refunded my visa card and refuse to answer my emails.(I have sent a further 2) I will now have to reclaim the money from visa but it takes 45 days. YOU HAVE BEEN WARNED!