This is the first time I have ever made a warrantee claim. And I must admit it was an entirely pleasant experience. Except of course the day it happened.
My fav bike an 04 Roubaix Pro had a problem, an unfixable problem. I nearly cried 'cos I Reeeeally love that bike... anyway I contacted the guys who sold it to me and they said (after talking to Specialized) that they'd replace the frame.
Oh! oh!... a new Roubaix Pro frame Luuuverly... I rushed onto the 'net to see what the 06 Roubaicx pro frame actually looks like... didn't like... Black was not bad.... my favourite colour in fact... but instead of the sexy matt clearcoated carbon was a gloss black with fancy pin stipping... not my cuppa tea thank you very much.
After trundling through Specialized.com I came across the 06 S-Works Roubaix F2, a snazzy red and black number.... Oooooo... I wouldn't mind one of those (Gromit).
So, I wack of an email to the dealer and mention (trying not to sound ungrateful) that I wasn't overly impressed with the 06 Roubaix Pro and how much would it cost me to upgrade to the 06 S-Works Roubaix?
A few hours later I get the reply "spoke to Specialized and the say they'll upgrade the replacement frame to the S-Works and no extra charge"
I'd just won a NIB pair of American Classic CR420s wheels and I finished building it up so here it is.
Who's a happy puppy? Meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee!
My fav bike an 04 Roubaix Pro had a problem, an unfixable problem. I nearly cried 'cos I Reeeeally love that bike... anyway I contacted the guys who sold it to me and they said (after talking to Specialized) that they'd replace the frame.
Oh! oh!... a new Roubaix Pro frame Luuuverly... I rushed onto the 'net to see what the 06 Roubaicx pro frame actually looks like... didn't like... Black was not bad.... my favourite colour in fact... but instead of the sexy matt clearcoated carbon was a gloss black with fancy pin stipping... not my cuppa tea thank you very much.
After trundling through Specialized.com I came across the 06 S-Works Roubaix F2, a snazzy red and black number.... Oooooo... I wouldn't mind one of those (Gromit).
So, I wack of an email to the dealer and mention (trying not to sound ungrateful) that I wasn't overly impressed with the 06 Roubaix Pro and how much would it cost me to upgrade to the 06 S-Works Roubaix?
A few hours later I get the reply "spoke to Specialized and the say they'll upgrade the replacement frame to the S-Works and no extra charge"
I'd just won a NIB pair of American Classic CR420s wheels and I finished building it up so here it is.
Who's a happy puppy? Meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee!