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American Classic hub failure

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Cycling Equipment
Published
11 August 2003
Last activity
13 August 2003
Original author
John S
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  1. Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It would take a few
    slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles home this way. It was
    a real hassle.

    I took it apart and noticed a wire hooked into the freehub body, protruding slightly. When the
    freehub body is installed, the end of the wire rests against the cam plate. The end of the wire gets
    caught in the holes of the cam plate, turning it slightly and engaging the pawls. This wire was
    occasionally not hooking onto the holes on the cam plate. I bent it out and it started working
    again. This design does not inspire a lot of confidence in me with this hub.

    Anybody who rides these hubs had any experience such as this? Should I junk this hub and go
    back to Campy?

    John

  2. "John S" <[email hidden]> wrote in message
    "]news:[email hidden]...

    Quoted message said:

    Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It would take a
    few slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles home this way.
    It was a real hassle.

    I took it apart and noticed a wire hooked into the freehub body, protruding slightly. When the
    freehub body is installed, the end of the wire rests against the cam plate. The end of the wire
    gets caught in the holes of the cam plate, turning it slightly and engaging the pawls. This wire
    was occasionally not hooking onto the holes on the cam plate. I bent it out and it started working
    again. This design does not inspire a lot of confidence in me with this hub.

    Anybody who rides these hubs had any experience such as this? Should I junk this hub and go back
    to Campy?

    John

    I always had good luck with AC components, although I haven't seen any of the newer stuff in a few
    years. You don't mention how old the hub is/how many miles are on it ?- sometimes things wear out
    (even Campy ;-)

  3. [email hidden] (John S) wrote in :"]news:[email hidden]:

    Quoted message said:

    Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It would take a
    few slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles home this way.
    It was a real hassle.

    I took it apart and noticed a wire hooked into the freehub body, protruding slightly. When the
    freehub body is installed, the end of the wire rests against the cam plate. The end of the wire
    gets caught in the holes of the cam plate, turning it slightly and engaging the pawls. This wire
    was occasionally not hooking onto the holes on the cam plate. I bent it out and it started working
    again. This design does not inspire a lot of confidence in me with this hub.

    Anybody who rides these hubs had any experience such as this? Should I junk this hub and go back
    to Campy?

    John

    I would suggest getting in touch with their customer service department at:

    amclassic.comamclassic.com

    If they can't help you over the phone, they will be happy to do warranty work with a very short
    turn around.

    - Boyd S.

  4. John s-<< Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It would
    take a few slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles home this
    way. It was a real hassle. >><BR><BR> << Anybody who rides these hubs had any experience such as
    this? Should I junk this hub and go back to Campy? >><BR><BR>

    Yes...go back to Campagnolo...

    Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St. Boulder, CO, 80302
    (303)440-3535 vecchios.comvecchios.com "Ruote convenzionali costruite eccezionalmente bene"

  5. Boyd Speerschneider said:

    [email hidden] (John S) wrote in :"]news:[email hidden]:

    Quoted message said:

    Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It would take a
    few slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles home this way.
    It was a real hassle.

    I took it apart and noticed a wire hooked into the freehub body, protruding slightly. When the
    freehub body is installed, the end of the wire rests against the cam plate. The end of the wire
    gets caught in the holes of the cam plate, turning it slightly and engaging the pawls. This wire
    was occasionally not hooking onto the holes on the cam plate. I bent it out and it started working
    again. This design does not inspire a lot of confidence in me with this hub.

    Anybody who rides these hubs had any experience such as this? Should I junk this hub and go back
    to Campy?

    John

    I would suggest getting in touch with their customer service department at:

    amclassic.comamclassic.com

    If they can't help you over the phone, they will be happy to do warranty work with a very short
    turn around.

    - Boyd S.

    I had the opposite experience with them. Hub bearings failed in 3 months. They said it couldn't
    happen. My LBS worked on them and they agreed to warrenty 2 of the 4 bearings. My LBS talked some
    more to them and they finally said they'd cover all 4 bearings, including sufficient bearing seals
    that each bearing would have it's own. 4 bearings arrived at the shop, but the shop was charged for
    2 of them and there were only 2 seals so only the outer side of the outer bearings could be sealed
    (IMO, water intrusion caused the damage).

    I'll never buy American Classic again...

    David

  6. [email hidden] (Qui si parla Campagnolo) wrote in
    :"]news:[email hidden]:

    Quoted message said:

    John s-<< Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It would
    take a few slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles home
    this way. It was a real hassle. >><BR><BR> << Anybody who rides these hubs had any experience such
    as this? Should I junk this hub and go back to Campy? >><BR><BR>

    Yes...go back to Campagnolo...

    Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St. Boulder, CO, 80302
    (303)440-3535 vecchios.comvecchios.com "Ruote convenzionali costruite eccezionalmente bene"

    And while you're at it, trade in that light alluminum frame for a heavy italian steel one.

  7. David Kunz <[email hidden]> wrote in
    :"]news:[email hidden]:

    Quoted message said:
    Boyd Speerschneider said:

    [email hidden] (John S) wrote in :"]news:[email hidden]:

    Quoted message said:

    Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It would take a
    few slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles home this way.
    It was a real hassle.

    I took it apart and noticed a wire hooked into the freehub body, protruding slightly. When the
    freehub body is installed, the end of the wire rests against the cam plate. The end of the wire
    gets caught in the holes of the cam plate, turning it slightly and engaging the pawls. This wire
    was occasionally not hooking onto the holes on the cam plate. I bent it out and it started
    working again. This design does not inspire a lot of confidence in me with this hub.

    Anybody who rides these hubs had any experience such as this? Should I junk this hub and go back
    to Campy?

    John

    I would suggest getting in touch with their customer service department at:

    amclassic.comamclassic.com

    If they can't help you over the phone, they will be happy to do warranty work with a very short
    turn around.

    - Boyd S.

    I had the opposite experience with them. Hub bearings failed in 3 months. They said it couldn't
    happen. My LBS worked on them and they agreed to warrenty 2 of the 4 bearings. My LBS talked some
    more to them and they finally said they'd cover all 4 bearings, including sufficient bearing seals
    that each bearing would have it's own. 4 bearings arrived at the shop, but the shop was charged
    for 2 of them and there were only 2 seals so only the outer side of the outer bearings could be
    sealed (IMO, water intrusion caused the damage).

    I'll never buy American Classic again...

    David

    David,

    I used to work at American Classic in the warranty department. I'm assuming you had one of the hubs
    with a grease port. With this hub, it is imperative that you only need seals on the outer side of
    the outer bearings. This is because the grease you (should regulary) inject into the greaseport
    needs to work its way around to all the bearings. I would bet a lot of money that you neglected to
    do this. If you had, there would be no "water damage".

    Just my $0.02,

    - Boyd S.

    ps. How many other companies warranty against neglect?

  8. "Boyd Speerschneider" <[email hidden]> wrote in message
    "]news:[email hidden]...

    Quoted message said:

    [email hidden] (Qui si parla Campagnolo) wrote in
    :"]news:[email hidden]:

    Quoted message said:

    John s-<< Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It
    would take a few slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles
    home this way. It was a real hassle. >><BR><BR> << Anybody who rides these hubs had any
    experience such as this? Should I junk this hub and go back to Campy? >><BR><BR>

    Yes...go back to Campagnolo...

    Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St. Boulder, CO, 80302
    (303)440-3535 vecchios.comvecchios.com "Ruote convenzionali costruite eccezionalmente bene"

    And while you're at it, trade in that light alluminum frame for a heavy italian steel one.


    Why not, that *light alluminum* frame is really going to make you faster right?....

  9. Boyd Speerschneider said:

    David Kunz <[email hidden]> wrote in
    :"]news:[email hidden]:

    Quoted message said:
    Boyd Speerschneider said:

    [email hidden] (John S) wrote in :"]news:[email hidden]:

    >Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It would take a
    >few slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles home this
    >way. It was a real hassle.
    >
    >I took it apart and noticed a wire hooked into the freehub body, protruding slightly. When the
    >freehub body is installed, the end of the wire rests against the cam plate. The end of the wire
    >gets caught in the holes of the cam plate, turning it slightly and engaging the pawls. This wire
    >was occasionally not hooking onto the holes on the cam plate. I bent it out and it started
    >working again. This design does not inspire a lot of confidence in me with this hub.
    >
    >Anybody who rides these hubs had any experience such as this? Should I junk this hub and go back
    >to Campy?
    >
    >John

    I would suggest getting in touch with their customer service department at:

    amclassic.comamclassic.com

    If they can't help you over the phone, they will be happy to do warranty work with a very short
    turn around.

    - Boyd S.

    I had the opposite experience with them. Hub bearings failed in 3 months. They said it couldn't
    happen. My LBS worked on them and they agreed to warrenty 2 of the 4 bearings. My LBS talked some
    more to them and they finally said they'd cover all 4 bearings, including sufficient bearing seals
    that each bearing would have it's own. 4 bearings arrived at the shop, but the shop was charged
    for 2 of them and there were only 2 seals so only the outer side of the outer bearings could be
    sealed (IMO, water intrusion caused the damage).

    I'll never buy American Classic again...

    David

    David,

    I used to work at American Classic in the warranty department. I'm assuming you had one of the
    hubs with a grease port. With this hub, it is imperative that you only need seals on the outer
    side of the outer bearings. This is because the grease you (should regulary) inject into the
    greaseport needs to work its way around to all the bearings. I would bet a lot of money that you
    neglected to do this. If you had, there would be no "water damage".

    Just my $0.02,

    - Boyd S.

    ps. How many other companies warranty against neglect?

    No. I did it regularly. I was going though hubs destroying bearings trying to find one that was
    strong enough for me -- and I was very conscious of greasing the bearings. I was working the the
    head wrench of my LBS, so I had decent guidance.

    The grease port was the reason that I bought the hub. But, after about 2 or 3 months, the grease
    started coming out past the seals and dumping on my rear disc rotor which instantly gave me no rear
    braking and trashed the pads (why I think that it was water intrusion -- if the grease comes out,
    water can get in). One of the bearings had totally collapsed (just balls inside the hub), it's mate
    on the same side was in bad shape, the other 2 were questionable.

    And, when I put the 2 replacement bearings in with the 2 new outer seals, it stopped the seaping for
    a whole 2 weeks <sigh>. That's why I wanted to go to a regular bearing seal style and just pull 'em
    apart every couple of months and grease the bearings.

    I replaced it with a Chris King; borrowed, then bought a Chris King tool for maintenance; and have
    had 2 years of trouble-free riding (well... at least my hubs have been trouble free 🙂).

    David

  10. [email hidden] (Qui si parla Campagnolo) wrote in
    :"]news:[email hidden]:

    Quoted message said:

    Boyd-<< And while you're at it, trade in that light alluminum frame for a heavy

    italian steel one. >><BR><BR>

    Naw...a light Nobilette steel one...I bet a guy with a DA/Schwinn Fastback that my lugged steel,
    steel fork, C-Record weighed less than his..it did-mine 19 lbs, his 19.2...

    Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St. Boulder, CO, 80302
    (303)440-3535 vecchios.comvecchios.com "Ruote convenzionali costruite eccezionalmente bene"

    Did he have some Barney Rubble stone wheels on it or what? Or was his a 64cm and yours was a 52cm?

    Just curious,

    - Boyd S.

  11. Well, I'm not alone in this:

    roadbikereview.comPRD 88364 2500crx.aspx

    I did call them and they are sending me a new free hub body. We'll see if it works better. I only
    had around 1500 miles on this hub.

    John

    "WiScottsin" <[email hidden]> wrote in message news:<[email hidden]>...

    Quoted message said:

    "John S" <[email hidden]> wrote in message
    "]news:[email hidden]...

    Quoted message said:

    Over the weekend my AC rear hub began to disengage whenever I stopped pedaling. It would take a
    few slow revs of freewheeling to get it to re-engage again. I had to ride 30 miles home this
    way. It was a real hassle.

    I took it apart and noticed a wire hooked into the freehub body, protruding slightly. When the
    freehub body is installed, the end of the wire rests against the cam plate. The end of the wire
    gets caught in the holes of the cam plate, turning it slightly and engaging the pawls. This wire
    was occasionally not hooking onto the holes on the cam plate. I bent it out and it started
    working again. This design does not inspire a lot of confidence in me with this hub.

    Anybody who rides these hubs had any experience such as this? Should I junk this hub and go back
    to Campy?

    John

    I always had good luck with AC components, although I haven't seen any of the newer stuff in a few
    years. You don't mention how old the hub is/how many miles are on it ?- sometimes things wear out
    (even Campy ;-)

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