General fitness, health and nutrition · Public discussion

MasterCook - don't call us, we'll call you....

Started by cathyxyz · · Last activity · 3 posts · 243 views

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General fitness, health and nutrition
Published
10 October 2005
Last activity
10 October 2005
Original author
cathyxyz
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  1. Original post
    cathyxyz
    Archived post
    #1

    I sent the following email to MasterCook i.e. ValuSoft yesterday....

    To: [email hidden]
    Subject: MasterCook 9.0

    I would like to purchase a copy of MasterCook, but it seems it is only
    available for purchase (and shipping) on-line in the USA only. I would
    also be very interested to know why this is.

    As I live in South Africa, could you please advise where/ how I could
    order a copy?

    Thanks

    Cathy

    This is the reply I got:

    "Thank you for contacting me.

    For International Support or ordering, please use the following link:
    http://www.valusoftsupport.com/KBArticle.asp?kbid=2813

    Customer Service
    ValuSoft
    www.valusoft.com"

    This bit really "amused" me:

    #
    THQ UK
    TECHNICAL SUPPORT If you are experiencing technical problems with this
    game, and cannot find the solution in the troubleshooting section,
    please visit our website at www.valusoftsupport.com

    If you are still experiencing problems, call our Technical Support Line
    on +44 (0) 870 608 0047 (national/international call rates apply)

    Mon – Fri 08:00 to 19:00 GMT, Sat – 09:00 to 17:00 GMT

    Please have the following information ready before you call:
    # Name of the program you are using
    # Video card brand and model name
    # A detailed description of the problem

    If anyone can explain how this link would be helpful to me, I would be
    very grateful.

    --
    Cheers
    Cathy(xyz)

    Report
  2. Edwin Pawlowski
    Archived post
    #2

    "cathyxyz" <[email hidden]> wrote in message

    Quoted message said:

    If anyone can explain how this link would be helpful to me, I would be
    very grateful.

    It helps that you know you should look for a different program.

    Since you want to give a hard copy gift, how about Now Your Cooking burned
    on to a CD? You can download it from www.ffts.com and make your own hard
    copy. They also do international orders. http://www.ffts.com/register.htm
    look down at the bottom of the page.
    --
    Ed
    http://pages.cthome.net/edhome/

    Report
  3. cathyxyz
    Archived post
    #3
    Edwin Pawlowski said:

    "cathyxyz" <[email hidden]> wrote in message

    Quoted message said:

    If anyone can explain how this link would be helpful to me, I would be
    very grateful.

    It helps that you know you should look for a different program.

    Since you want to give a hard copy gift, how about Now Your Cooking burned
    on to a CD? You can download it from www.ffts.com and make your own hard
    copy. They also do international orders. http://www.ffts.com/register.htm
    look down at the bottom of the page.
    --
    Ed
    http://pages.cthome.net/edhome/

    Thanks, Ed. Have done so already... thanks to suggestions from some of
    the RFC-ers. Have been seeing how it works today, and it looks like it
    might be worth using...

    Cheers
    Cathy(xyz)

    Report

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