Max Phillips said:Sorry I didn't mention this stuff earlier...
The cables and housings are all brand new. It is a Shimano 105 front derailleur with ultegra chain and race lite crankset (all 10 speed with about 2400 miles...chain has approx 400 miles on it).
SRAM is in the near future, but i've gotta count my pennies first.
Whether-or-not the recalcitrant shifting is something new, give serious consideration to buying a NEW, 10-speed Ultegra 52t-or-53t chainring for your bike ... Shimano really does have the BEST chainrings (presuming one chooses/uses their DA or Ultegra rings, that is) because they have been engineered for both stiffness & (more importantly) to compensate for the incorporated DWELL that their shifters have!
BTW/FWIW. A long, long time ago, when I made the transition from downtube shifters to STI 6500 shifters, I found that the 6503 front derailleurs that I had were almost impossible to upshift! I contacted Shimano (in Irvine, CA) ... sent the two front derailleurs to them & received new replacements in just days. Same situation for OTHER components. There is a small chance that your front derailleur's spring is just too "strong" to allow the shifter to quickly move it from one ring to another, but the chainring replacement is probably the solution to your apparent problem if all other possibilities are not the cause.
Now, as far as SRAM goes, I've said it before & I'll say it again -- SRAM has the WORST Customer Service in North America. Non-responsive is the best way to describe it/them.
Further, while there is certainly a dedicated cadre of SRAM aficionados ["hey, emperor, nice clothes!"] OR those who had the need to be the first-on-the-block to try the new double-tap technology (very elegant design, but ... was it worth a serious premium over Shimano or Campagnolo?) OR those who simply hate the idea-of-Shimano (oh yeah, they're rebels), I can't help but believe that SOME of them are kicking themselves for not waiting ...
Already, the high-zoot (at $500+ retail) SRAM FORCE shifters have been superseded by the SRAM RED shifters whose shifting action is faster-acting to remedy some user feedback.
How great is it for those early adopters to have paid a premium to be a guinea pig?!?
If SRAM doesn't make some sweet deals with the major bike brands to displace Shimano's reliable & well priced components beyond the token incursion, then SRAM's ROAD groups will probably be a footnote in history in less than a decade as the novelty of having something different fades for those buying mid-range, off-the-shelf bikes ... and then, any hopes of customer service from SRAM for their double-tap components will probably be a universal aggravation, if not sooner.