Quoted post said:Originally Posted by oldbobcat [IMG]/img/forum/go_quote.gif[/IMG]
This is going to cause some anger and indignation.
If you're new at this, and you're moving up from a Trek 4300, and you know nothing about bike mechanics, and you might not even know what size you want, and you might want the support of a helpful service department, then see your local shops about recreational cyclocross bikes. This is a growing market segment and many brands are offering some really nice bikes at decent prices.
Or, ask the shop of your choice what they'd charge to build up a BikesDirect bike, and if they'd cast aspersions if you became a regular service customer. BikesDirect has some good deals and they want you as a return customer, but they don't build the bike and they don't do service.
Regarding used bikes, ask the seller if it's OK to bring the bike to a shop for a service estimate before you put down any cash.
All around good advice. I will add this: if a bike shop isn't willing to build up or assemble a bike you ordered elsewhere, you may want to find a different shop. While I know very well that a larger number of bikes shops have taken financial hits because of the availability of inexpensive bike stuff, I don't believe that those financial hits justify snubbing a customer or gouging said customer on maintenance and/or repair.
For your price range, you can get a pretty nice used bike, so I would also recommend considering a used bike Likewise, I recommend you visit a few bike shops in your area to see what said shops have to offer, given your price constraints.