We don't normally like "chain" places, but when you've put in an 11 hour day
working an art show in the heat and the best (or worst) you can get for
lunch is a mediocre hamburger or a hot dog or a grilled bratwurst, you want
something better for dinner. We were in Lenexa, Kansas so we decided we
wanted a decent steak. Not being that familiar with the area and tired from
working and tired of driving around looking we decided to stop at Outback.
Now, I've never been to Outback before but I can tell you right now I wasn't
about to order a bloomin' onion. Onion rings don't interest me all that
much and the gimmick of having one look like a deep fried battered blossom
of some sort interests me even less.
We each ordered an 8 oz. slab of rare prime rib with a baked potato. We
requested a side of steamed broccoli. The meal was very good. What
impressed us the most was the service.
We had our server, of course, who checked on us frequently but not *too*
frequently, if you know what I mean. He also chatted with us for a few
minutes when we seemed receptive to it, otherwise he just brought us what we
asked for (another glass of chardonnay, please!) and left us alone. The DRM
(dining room manager, front of the house) stopped by to talk to us and see
how things were. She chatted with us for a few minutes and was very
pleasant. Then later the GM (general manager) came by briefly to check on
us.
We were surprised to be visited by two managers. We had not complained
about a thing. The food was excellent, the service was excellent. Some
folks might get annoyed by the attention but after the day we'd had we
appreciated it. It wasn't intrusive and they seemed to know just when we'd
paused to take a breath and sit back so it was an okay time for them to stop
by and check on us.
The only complaint I really had was the soup of the day was French Onion and
the House Soup (Walkabout Soup) is creamy onion. I don't care for onion
soup at all so to have both soup choices limited to onion... hmmm. But a
minor issue, really. We enjoyed the meal and the service.
Jill
--
I used to have a handle on life...but it broke off.