I have actually LIKED Performance for a long time, and they have some
great deals. I'd like to do all my business at LBS, but when items cost
30% more I go online.
My only beef is that lately it seems that a lot of the stitching and
zippers on Performance brand items seem to be a lot flimsier than they
used to be.
Anyway, I wanted to note that the online order system at
PerformanceBike.com seems to have taken a turn for the worse in
handling orders that have one or more items out of stock. First, the
web catalog OFTEN shows items "in stock" that aern't. Then if you do
order, everything looks fine and you get your order "summary" via
email, however you might not notice that you dont get an order
confirmation..... So there you sit thinking your order is on the way,
and its not.
Turns out that if there is a problem with the order, it just drops into
the bit bucket. You never get notified, or asked if you want to cancel
or backorder.
so... beware.
d