Bicyclesource.us

Bicycle source is awesome... their outlet is real close to my house,
like 10 minutes. Ive gotten bikes from them and im probably going to
buy the new DX from them.

e39m5

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e39m5
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U-Turn said:

*What kind of post-sales support do you get? *

Good question. How long does it take you to get back to a customer with
a concern?

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bugman - Proud member of the UALW
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bugman said:

*Good question. How long does it take you to get back to a customer
with a concern? *

Usually, people compliment me on the speed at which I get back to them.
However, I am right in the middle of a huge move to another state
halfway across the country, so there may be occasional times when I am
not as responsive as usual. If you have a concern about your wheel,
Bugman, I would be glad to address it as soon as I possibly can.

--
U-Turn - Cool water for the flame

Weep in the dojo... laugh on the battlefield.
'LiveWire Unicycles' (http://www.livewireunicycles.com)
'Strongest Coker Wheel in the World'
(http://www.unicyclist.com/gallery/albup39)
'29er Tire Study' (http://u-turn.unicyclist.com/29erTireStudy/)
'New York Unicycle Club' (http://www.newyorkunicycle.com)
-- Dave Stockton
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U-Turn said:

*Usually, people compliment me on the speed at which I get back to
them. However, I am right in the middle of a huge move to another
state halfway across the country, so there may be occasional times
when I am not as responsive as usual. If you have a concern about
your wheel, Bugman, I would be glad to address it as soon as I
possibly can. *

Actually my wheel is fine, but you may want to respond to the multiple
e-mails from from Jeffrey. He has sent them before and after your
multiple posts on this forum. I would think if you have time and access
to respond to forum threads, you would have the time(literally a couple
of minutes) to send an e-mail to a customer who has spent almost $2,000
with you. I would certainly be able to find the time.

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bugman - Proud member of the UALW
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bugman said:

*Actually my wheel is fine, but you may want to respond to the
multiple e-mails from from Jeffrey. He has sent them before and after
your multiple posts on this forum. I would think if you have time and
access to respond to forum threads, you would have the time(literally
a couple of minutes) to send an e-mail to a customer who has spent
almost $2,000 with you. I would certainly be able to find the time. *

I'm sorry to say that there have been several emails in the last couple
of weeks that I have been late in answering, including Jeffrey's. I'm
finding this move to be a fairly stressful one, and sometimes I have to
put a lot of thought into a response before actually sending it. I have
sent a response to Jeffrey, and hope to hear from him soon.

I'm glad to hear you are happy with your wheel.

--
U-Turn - Cool water for the flame

Weep in the dojo... laugh on the battlefield.
'LiveWire Unicycles' (http://www.livewireunicycles.com)
'Strongest Coker Wheel in the World'
(http://www.unicyclist.com/gallery/albup39)
'29er Tire Study' (http://u-turn.unicyclist.com/29erTireStudy/)
'New York Unicycle Club' (http://www.newyorkunicycle.com)
-- Dave Stockton
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U-Turn said:

*I'm sorry to say that there have been several emails in the last
couple of weeks that I have been late in answering, including
Jeffrey's. I'm finding this move to be a fairly stressful one, and
sometimes I have to put a lot of thought into a response before
actually sending it. I have sent a response to Jeffrey, and hope to
hear from him soon.

I'm glad to hear you are happy with your wheel. *

Good.

I am really enjoying my wheel. Did 54 miles on it on a Saturday a
couple of weeks ago. Rides like a dream.

So where are moving to?

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bugman - Proud member of the UALW
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My DX arrived yesterday. I couldn't be happier with bicyclesource. I
ordered on Monday. Getting my Paypal payment was delayed until Tuesday
because of MY stinkin spam filter and the uni arrived on Thursday. I
only paid for standard shipping, so I was expecting to get it until next
week.

Great job, Bicyclesource!

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chrism - level 0 unicyclist
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I just called bicycle source and got through on my second try. Theres
still no 2006 cycles in stock, but its only been a week since I last
called and they estimated 2 weeks. Ill try and call agin monday

e39m5

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e39m5
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bugman said:

Good.

I am really enjoying my wheel. Did 54 miles on it on a Saturday a
couple of weeks ago. Rides like a dream.

So where are moving to?I have posted a little announcement on the LiveWire Website in the 'News

Section' (http://www.livewireunicycles.com/News.htm). If you have any
questions, I'd be glad to answer them for you.

--
U-Turn

Weep in the dojo... laugh on the battlefield.
'LiveWire Unicycles' (http://www.livewireunicycles.com)
'Strongest Coker Wheel in the World'
(http://www.unicyclist.com/gallery/albup39)
'29er Tire Study' (http://u-turn.unicyclist.com/29erTireStudy/)
'New York Unicycle Club' (http://www.newyorkunicycle.com)
-- Dave Stockton
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