Dave Hinde Service - any experience

Discussion in 'The Bike Cafe' started by frank_james1, Jul 30, 2007.

  1. frank_james1

    frank_james1 New Member

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    Recently I bought some ITM bar extensions form Dave Hinde. When I received them there was some bolts missing, I phoned them up and they said return the bars and they would replace, which annoyed me a bit because I just wanted the bolts, anyway I returned them at my cost, a few days later I got the same bars back still missing the fixing bolts, once again I rang up and was told without 'asking me what was missing' the bars were complete. The person was very rude and unhelpful. In the end I got in touch with ITM and they supplied the bolts direct to me. I will never use Dave Hinde again and strongly advise anyone else not to. I also reported it to consumer rights at www.direct.gov.uk they said they need more people to complain before they can investigate. So if you have had a bad experience complain.:mad:
     
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  2. proto_53

    proto_53 New Member

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    Try a Google search for Dave Hinde or Number1bikebits (their mail order/ebay arm). Not good.

    Look here:
    BikeMagic.com

    and here:
    roacyclingUK.com

    However, I've used them once (ebay deal) and had no problem. :confused:
     
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