Quoting Sheldon Brown's website "Well-intentioned folks sometimes try
to correct this by grabbing hold of the derailer and trying to pull it
back outward to its proper position. Unfortunately, they usually wind
up yanking on the derailer by its cage, which is the weakest part. As a
result, they fail to straigten the bent hanger, and, instead, bend the
cage as well."
This has been done to my derailleur a couple few more times than I'd
like to think about. Generally not by the competent mechanics, but it
has been done rather a lot. In the days before I first had about two
inches cut off of my kickstand and then simply removed it my bike fell
down on the derailleur frequently and that was usually one of the first
things done before adjusting it.
Recently I've started having shifting problems that don't want to go
away no matter how much they fuss with the adjustment screws. It
generally performs better when shifting to a bigger gear than a smaller
gear but lots of times it just doesn't want to shift ... I'll have to
click twice and back one to get a shift ... sometimes three times. The
wrench is saying I'm going to need to get a new derailleur eventually
because this one is beyond repair and while they are perfectly willing
to keep adjusting it for me on a regular basis (to the extent of
teaching me how to adjust it myself going on the list of things to
learn) it is never going to shift smoothly again.
So, I'm doing what I always do when I'm not entirely sure I agree with
what the wrench has said. Asking rec.bicycles.tech for help...
-M