Quoted message said:Hi,
I just got a new mountain bike (Trek 4500) with a Shimano Hyperglide
(HG73) chain for a 9 wheel cassette system and on the first ride, on about
the fifth hill the chain broke at the special replacement/joining pin.
My question is, is this typical of these chains - are they known to be
unreliable or was I just unlucky (or did the shop which put the bike
together do something wrong)?
Is current wisdom to use these chains or replace them with another brand,
and if so what?
Thanks for any tips, Barry.
Barry: The bike manufacturers rarely use the special connecting pin that you
& I do, because they're difficult to install on a production line
(specifically, there are repetitive-movement injury issues, or so I've been
told). Most likely, if you look very carefully at the sideplates, you'll
find a bit of a bulge where the pin mangled it a bit as it pushed in. If you
bring it back to the shop, more than likely they won't give you any trouble
and will install a new chain for you, with the two-stage nearly-bombproof
connecting pin.
Properly installed, the HG73 (and all other HGX3 chains) work very well and
should not be avoided for reliability reasons.
For those a bit confused by a Trek 4500 with a 9-speed cassette, please note
that, in general, European models will be a bit better spec for the same
model number than their US counterparts. They're also considerably more
expensive.
--Mike-- Chain Reaction Bicycles
www.ChainReactionBicycles.com