ICYCLES shipping

Good luck to you. I places two orders from them many years ago.
Every item i got was somehow flawed. My items were like manufacture
rejects. I'm a slow learner.

Quoted message said:

Good luck to you. I places two orders from them many years ago.
Every item i got was somehow flawed. My items were like manufacture
rejects. I'm a slow learner.

Huh. I ordered a couple sets of custom-cut spokes and nipples from them
recently. When they arrived, the package had been damaged and the
nipples were missing. When I told them this, they sent out replacement
nipples with no arguements and at no charge. And the wheels I built
with those spokes are perfect.

Jeff

Quoted message said:

Good luck to you. I places two orders from them many years ago.
Every item i got was somehow flawed. My items were like manufacture
rejects. I'm a slow learner.

They sell closeouts and seconds, that is no secret.

I bought a carbon fork from them and got exactly what I paid for.

lewdvig said:

Quoted message said:

Good luck to you. I places two orders from them many years ago.
Every item i got was somehow flawed. My items were like manufacture
rejects. I'm a slow learner.

They sell closeouts and seconds, that is no secret.

I bought a carbon fork from them and got exactly what I paid for.

I'd read bad stuff about them but ordered anyway. Got perfectly fine
service. Some of the stuff I ordered was worse than I'd hoped -- some
waterbottles that really sucked. But they were super cheap, so it
makes sense.

JT

****************************
Remove "remove" to reply
Visit http://www.jt10000.com
****************************

Quoted message said:

I just made an order of small parts and a floor pump from ICYCLES.com
The shipping on orders in excess of $150 was to be free. They charged
me $19+ for oversized shipping because of the pump, effectively
doubling the price of the pump. Anyone else have similar experiences?

Scammed.

I ship 30 pound servers in large boxes, insured to no less than $1500
across the country for $20 with fedex ground. I'm guessing your pump is
smaller, weighs less and wasn't insured, and went with an inferior
carrier.

If you were not warned before ordering about hidden shipping charges,
harss the merchant for a credit.IF they don't just do a chargeback with
your credit card bank for the entire shipping amount. You'll win.

Cydrome Leader said:

Quoted message said:

I just made an order of small parts and a floor pump from ICYCLES.com
The shipping on orders in excess of $150 was to be free. They charged
me $19+ for oversized shipping because of the pump, effectively
doubling the price of the pump. Anyone else have similar experiences?

Scammed.

I ship 30 pound servers in large boxes, insured to no less than $1500
across the country for $20 with fedex ground. I'm guessing your pump is
smaller, weighs less and wasn't insured, and went with an inferior
carrier.

If you were not warned before ordering about hidden shipping charges,
harss the merchant for a credit.IF they don't just do a chargeback with
your credit card bank for the entire shipping amount. You'll win.

Hmmm... Icycles ships USPS, and a floor pump would almost certainly put
the package into the "oversize" category by USPS standards.

The Icycles website does say:
"FREE Shipping
over $100 within the Continental USA
Excludes Over-Sized Items And Auctions"

Griffin- Did the shipping charge not appear on the invoice when you
made the original purchase? If so, you might have a case.

Jeff

JeffWills said:

Hmmm... Icycles ships USPS, and a floor pump would almost certainly put
the package into the "oversize" category by USPS standards.

The Icycles website does say:
"FREE Shipping
over $100 within the Continental USA
Excludes Over-Sized Items And Auctions"

Griffin- Did the shipping charge not appear on the invoice when you
made the original purchase? If so, you might have a case.

Jeff

A floor pump does not make a package 'oversized' by any standard.
Bicycles can 'sometimes' be oversized, a floor pump, never, unless they
packed it in a bike box. Many MO places make $ on shipping, no secret.
Charge more than it costs.