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General fitness, health and nutrition
Published
7 May 2006
Last activity
10 May 2006
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Sheldon
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  1. Family Kicked Out of Buffet Restaurant

    Dragon House worker Lin Huyen said the was family was kicked out for
    wasting food.

    DES MOINES, Iowa (May 6) - Wendy Dershem may think twice before leaving
    that egg roll on her plate at her next Chinese buffet. The Des Moines
    woman, her boyfriend and her two children were kicked out of a
    restaurant last week after management accused her of leaving too much
    food on her plate.

    "They told us we are not welcome there anymore," said Dershem, a repeat
    customer at the Dragon House buffet. "We waste too much food. But the
    buffet is all you can eat. And you know kids. They won't always eat
    everything and they want something else."

    Dershem said she paid her $5.95 fee on Saturday but was abruptly told
    to leave after eating one plate of food.

    Employees said they had been watching her family on previous trips to
    the restaurant and were fed up with her habits.

    "They just take one bite and throw it away," said cashier Lin Huyen.
    "They take four egg rolls and crab ragoon, take one bite of egg roll
    and throw the whole plate. That is wasting food."

    Dershem said she was shocked by the scolding and complained to
    management when she paid her check. "It was embarrassing. ... If it's a
    one-stop buffet, post it," she said.

    Dragon House manager Kent Cao said his restaurant offers all you can
    eat buffet, not all you can waste. Dershem's family took food, didn't
    finish it and then piled on the same food again, he said.

    "Shes done that too many times," Cao said. "We would welcome her back
    if she has respect and knows what she wants."

    Bob Oberbillig, an adjunct professor at the Drake Legal Clinic, says
    the patron would have no legal case against exclusion from a business
    unless there are other factors such as racial discrimination or mental
    health issues.

    "An establishment can exclude people if they smoke or waste food," he
    said. "It's still a private business."

    Copyright 2006 The Associated Press.
    ---

    Sheldon

  2. Most of the Asian buffet restaurants I've been to (my daughter likes
    them and gets to choose once in a while) do have signs posted to please
    not waste food. This is the first I've heard that they've actually
    done anything about it.

    maxine in ri

    Sheldon said:

    Family Kicked Out of Buffet Restaurant

    Dragon House worker Lin Huyen said the was family was kicked out for
    wasting food.

    DES MOINES, Iowa (May 6) - Wendy Dershem may think twice before leaving
    that egg roll on her plate at her next Chinese buffet. The Des Moines
    woman, her boyfriend and her two children were kicked out of a
    restaurant last week after management accused her of leaving too much
    food on her plate.

  3. "Sheldon" <[email hidden]> wrote in message

    Quoted message said:


    "They told us we are not welcome there anymore," said Dershem, a repeat
    customer at the Dragon House buffet. "We waste too much food. But the
    buffet is all you can eat. And you know kids. They won't always eat
    everything and they want something else."

    Good for the Dragon House. "And you know kids" is a poor excuse for not
    raising children properly and setting good example.

  4. "Sheldon" <[email hidden]> wrote

    Quoted message said:

    Employees said they had been watching her family on previous trips to
    the restaurant and were fed up with her habits.

    "They just take one bite and throw it away," said cashier Lin Huyen.
    "They take four egg rolls and crab ragoon, take one bite of egg roll
    and throw the whole plate. That is wasting food."

    They deserve to be banned. Gratuitous waste of food.

    I've done it, too, taking more than I could eat, but not on purpose
    and not too much at all. The woman seemed to have the attitude
    it was take all you can come hell or high water.

    And her kids seem to have caught on, they continually get the
    food and then don't want it? Hello. Yeah, I know kids, they
    learn from what they see.

    Quoted message said:

    Dershem said she was shocked by the scolding and complained to
    management when she paid her check. "It was embarrassing. ... If it's a
    one-stop buffet, post it," she said.

    It's not a one-stop buffet, you nitwit.

    Quoted message said:

    Dragon House manager Kent Cao said his restaurant offers all you can
    eat buffet, not all you can waste. Dershem's family took food, didn't
    finish it and then piled on the same food again, he said.

    She's not even getting something different.

    Quoted message said:

    "An establishment can exclude people if they smoke or waste food," he
    said. "It's still a private business."

    I don't blame the restaurant, good for them.

    nancy

  5. I've been known to waste food, when I try a new dish on a buffet and
    don't like it or take too much of something. To me, the issue is if
    they really leave a certain food on their palte (ie, crab rangoon), and
    then get more on their next plate. That's just wrong - and not just for
    business purposes. Food waste is inexcusable, but we Americans do it
    all the time.

    However, I don't think this was the best way yhe restaurant could have
    handled it. Maybe they could have spoken to them after their meal last
    time, or when they came in this time, and asked them courteously not to
    refill with the same foods they have just discarded. Be pro-active, not
    reactive.

  6. "Nancy Young" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:


    Quoted message said:

    "An establishment can exclude people if they smoke or waste food," he
    said. "It's still a private business."

    I don't blame the restaurant, good for them.

    Agreed!

  7. Ophelia said:

    "Nancy Young" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:
    Quoted message said:

    "An establishment can exclude people if they smoke or waste food," he
    said. "It's still a private business."


    I don't blame the restaurant, good for them.

    Agreed!


    I'll second that motion. Have seen it done in restaurants here too... a
    lot of places have stopped doing the "all you can eat" thing. Now we
    know why. Terrible waste of food IMHO.
    --
    Cheers
    Chatty Cathy

  8. "Jude" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    I've been known to waste food, when I try a new dish on a buffet and
    don't like it or take too much of something. To me, the issue is if
    they really leave a certain food on their palte (ie, crab rangoon), and
    then get more on their next plate. That's just wrong - and not just for
    business purposes. Food waste is inexcusable, but we Americans do it
    all the time.

    However, I don't think this was the best way yhe restaurant could have
    handled it. Maybe they could have spoken to them after their meal last
    time, or when they came in this time, and asked them courteously not to
    refill with the same foods they have just discarded. Be pro-active, not
    reactive.

    I wouldn't be surprised if there wasn't more to the story. Like the kids
    were unruly and running around the restaurant, or they were doing other
    things that made the restaurant decide that they'd be better off without
    these customers. This was just a good opportunity to explain it in a
    business sense, rather than a personal one.

  9. Jude said:

    I've been known to waste food, when I try a new dish on a buffet and
    don't like it or take too much of something. To me, the issue is if
    they really leave a certain food on their palte (ie, crab rangoon), and
    then get more on their next plate. That's just wrong - and not just for
    business purposes. Food waste is inexcusable, but we Americans do it
    all the time.

    However, I don't think this was the best way yhe restaurant could have
    handled it. Maybe they could have spoken to them after their meal last
    time, or when they came in this time, and asked them courteously not to
    refill with the same foods they have just discarded. Be pro-active, not
    reactive.

    Somehow I think that wouldn't have worked with someone who has an
    entitlement mentality.

  10. "Nancy Young" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:


    "Sheldon" <[email hidden]> wrote

    Quoted message said:

    Employees said they had been watching her family on previous trips to
    the restaurant and were fed up with her habits.

    "They just take one bite and throw it away," said cashier Lin Huyen.
    "They take four egg rolls and crab ragoon, take one bite of egg roll
    and throw the whole plate. That is wasting food."

    They deserve to be banned. Gratuitous waste of food.

    I've done it, too, taking more than I could eat, but not on purpose
    and not too much at all. The woman seemed to have the attitude
    it was take all you can come hell or high water.

    I've thrown away food at a buffet, too, but not usually because I can't eat
    it all. Sometimes I'll try something, and just don't like it. But if I'm not
    sure I don't like something, I'll just try a small sample. It's a buffet --
    I can always go back for more.

    Some things, like egg roll, you can't take a small sample. So if you don't
    like it, you end up tossing the whole thing. But to get another one is just
    weird. Sounds like the kids were just playing around.

    Reminds me of the time DH and I were at a rib joint that had this nifty
    appetizer thing in the bar. There was chopped chicken livers, little
    riblets, a cheese ball, crackers, mac 'n cheese, veggies...a whole bunch of
    stuff. The idea was that if you were waiting in the bar for your table you
    could munch. It wasn't the kind of place where you'd go just for the bar,
    but if you were having a drink, of course you could have the appetizers.

    One couple came in and loaded up full plates of mac and cheese. I mean FULL.
    I think they might have ordered pop or a drink or something. Maybe just
    asked for water. Waitress came over to take an order, and they didn't
    weren't going to order any dinners, they were just eating the free food.

    Management came over and explained that this was not a free dinner, this was
    appetizers, and they were expected to buy something significant. They
    complained about it, but management somehow got the point across, and they
    ended up getting meals to go.

    Donna

  11. George said:
    Jude said:

    I've been known to waste food, when I try a new dish on a buffet and
    don't like it or take too much of something. To me, the issue is if
    they really leave a certain food on their palte (ie, crab rangoon), and
    then get more on their next plate. That's just wrong - and not just for
    business purposes. Food waste is inexcusable, but we Americans do it
    all the time.

    However, I don't think this was the best way yhe restaurant could have
    handled it. Maybe they could have spoken to them after their meal last
    time, or when they came in this time, and asked them courteously not to
    refill with the same foods they have just discarded. Be pro-active, not
    reactive.

    Somehow I think that wouldn't have worked with someone who has an
    entitlement mentality.

    True....but then they couldn't have been nearly as mad when they got
    kicked out, having been forewarned.

  12. D.Currie said:

    Management came over and explained that this was not a free dinner, this was
    appetizers, and they were expected to buy something significant. They
    complained about it, but management somehow got the point across, and they
    ended up getting meals to go.

    They still maximized their purchase. They each got two meals for
    the price of one. What ignorant scum.

    -sw

  13. Nancy Young said:

    "Sheldon" <[email hidden]> wrote

    Quoted message said:

    Dragon House manager Kent Cao said his restaurant offers all you can
    eat buffet, not all you can waste. Dershem's family took food, didn't
    finish it and then piled on the same food again, he said.

    She's not even getting something different.

    Quoted message said:

    "An establishment can exclude people if they smoke or waste food," he
    said. "It's still a private business."

    I don't blame the restaurant, good for them.

    nancy

    I agree. Bravo to the restaurant. If they didn't like the food, they
    shouldn't have gone back to the restaurant a second time, and the
    parents should have monitored their kids' grazing.

    My late father-in-law, a product of the Depression, used to adore any
    inexpensive buffet restaurant. (He never accepted my opinion that the
    foods were mostly unhealthy fat, starch, and salt, but he lived to be
    94, so what do I know?) I was amazed at the waste that we saw there.

    gloria p

  14. "Sheldon" <[email hidden]>
    news:[email hidden]:

    Quoted message said:

    Family Kicked Out of Buffet Restaurant

    Dragon House worker Lin Huyen said the was family was kicked out for
    wasting food.

    DES MOINES, Iowa (May 6) - Wendy Dershem may think twice before leaving
    that egg roll on her plate at her next Chinese buffet. The Des Moines
    woman, her boyfriend and her two children were kicked out of a
    restaurant last week after management accused her of leaving too much
    food on her plate.

    I am thinking there is more to the story but I'll side with the restaurant.
    OTOH I'm not a big buffet person and seldom go to them. This story was
    really interesting and maybe all buffet style restaurants should frame it
    and hang it on the front door.

    Michael

    --
    "The first zucchini I ever saw I killed it with a hoe."
    John Gould, Monstrous Depravity, 1963

  15. "Ophelia" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:


    "Nancy Young" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:


    Quoted message said:

    "An establishment can exclude people if they smoke or waste food," he
    said. "It's still a private business."

    I don't blame the restaurant, good for them.

    Agreed!

    Hi there...Ophelia..<g>...I also back up your 'Agreed'..I know that kids can
    be a problem..especially young one's ..but that's a responsibility for the
    Parents to sought out and not let happen...

    If the Parent also shows by bad example the same wastefulness of food then
    they need to be banned ..Banned as a family !

    Being spoken to by the management and being 'embarrassed' about
    it....HEY...They should have felt the embarrassment even before they got to
    the Cashiers (if they had already eaten) by leaving so much 'wasted food on
    their plates !
    --
    Bigbazza (Barry)..Oz

  16. Sheldon said:

    [snip]
    "They told us we are not welcome there anymore," said Dershem, a repeat
    customer at the Dragon House buffet. "We waste too much food. But the
    buffet is all you can eat. And you know kids. They won't always eat
    everything and they want something else." [snip]

    The traditional line is, "Take all you want, but eat all you take."

    This restaurant has added, "...or take yourselves out of here." Good
    for them. -aem

  17. D.Currie said:

    I've thrown away food at a buffet, too, but not usually because I can't eat
    it all. Sometimes I'll try something, and just don't like it. But if I'm not
    sure I don't like something, I'll just try a small sample.

    I don't know why anyone would take four egg rolls if they didn't know
    if they'd like them or not. But our local Chinese buffet's egg rolls
    differ from day to day. Some days I'll grab two and they're tough and
    gross and inedible and all I have is a single bite.
    Not sure that's what happened here, though. Sounds like they did it
    every time they came in.
    People loose their minds at a buffet. When I worked at a pizza
    buffet, three tables (a busload) came in together. All got buffet,
    except one person ordered their own pizza. The person who had the whole
    pizza had leftovers which I put in a to-go box for them. Those who got
    the buffet just went psycho trying to get their own boxes to stuff with
    buffet pizza. They went crazy, 15 or so people literally running around
    the restaurant, demanding boxes, insisting I said they could have boxes
    (I hadn't), then stealing shakers and ruining food when they weren't
    given boxes. The fallout from the incident was so bad the manager
    reported the bus' plates to the state troopers and filed a police
    report, and there was permanent tension between me and a co-worker who
    accused me of being entirely responsible for the incident.

    Stacia

  18. Jude said:
    George said:
    Jude said:

    I've been known to waste food, when I try a new dish on a buffet and
    don't like it or take too much of something. To me, the issue is if
    they really leave a certain food on their palte (ie, crab rangoon), and
    then get more on their next plate. That's just wrong - and not just for
    business purposes. Food waste is inexcusable, but we Americans do it
    all the time.

    However, I don't think this was the best way yhe restaurant could have
    handled it. Maybe they could have spoken to them after their meal last
    time, or when they came in this time, and asked them courteously not to
    refill with the same foods they have just discarded. Be pro-active, not
    reactive.

    Somehow I think that wouldn't have worked with someone who has an
    entitlement mentality.

    True....but then they couldn't have been nearly as mad when they got
    kicked out, having been forewarned.

    No, they would have felt that the guy was being discriminatory towards
    them and filed a lawsuit. "How would he know we were going to waste
    food before we even sat down?" Some pondscum would take the case. (No
    offense intended to real lawyers.)

    maxine in ri

  19. "Bigbazza" <bigbazza@INVALID_ADDIE.net> wrote in message
    news:[email hidden]...

    Quoted message said:


    "Ophelia" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:


    "Nancy Young" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:


    > "An establishment can exclude people if they smoke or waste food," he
    > said. "It's still a private business."

    I don't blame the restaurant, good for them.

    Agreed!

    Hi there...Ophelia..<g>.

    Hiya Bazza🙂))

    ...I also back up your 'Agreed'..I know that kids can

    Quoted message said:

    be a problem..especially young one's ..but that's a responsibility for the
    Parents to sought out and not let happen...

    If the Parent also shows by bad example the same wastefulness of food then
    they need to be banned ..Banned as a family !

    Being spoken to by the management and being 'embarrassed' about
    it....HEY...They should have felt the embarrassment even before they got
    to the Cashiers (if they had already eaten) by leaving so much 'wasted
    food on their plates !

    I wonder if they allow those same children to waste food like that in their
    own homes.

  20. Edwin Pawlowski said:

    "Sheldon" <[email hidden]> wrote in message

    Quoted message said:


    "They told us we are not welcome there anymore," said Dershem, a repeat
    customer at the Dragon House buffet. "We waste too much food. But the
    buffet is all you can eat. And you know kids. They won't always eat
    everything and they want something else."

    Good for the Dragon House. "And you know kids" is a poor excuse for not
    raising children properly and setting good example.

    In every US Navy chow hall there're are large signs conspicuously
    posted:

    "Take All You Want, Eat All You Take".

    I don't think I need to explain the consequences of wasting food.

    Sheldon

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