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http://www.ananova.com/news/story/sm_1118228.html?menu=
"NTL customers told to "f***" off
Callers reporting faults to telecom company NTL were greeted by a recorded
message telling them to f*** off.
A man with a strong Geordie accent made the foul-mouthed announcement.
The message said: "Hello. You are through to NTL customer services. We don't
give a f*** about you. We are never here.
"We just will f*** you about, basically, and we are not going to handle any of
your complaints. Just f*** off."
The message was on a line for call centres in Manchester, Swansea and
Lanarkshire.
Company sources said an outside hacker breaking into the NTL system was the
most likely culprit, though an employee with a grudge wasn't ruled out.
Spokesman Malcolm Padley said: "We'd like to apologise." "
Personally I think the company should be applauded for its honesty, after all,
whenever I've had the misfortune to need to call such a centre, the attitude I
have come across is one where the company really does have the above less than
helpful attitude so accurately decribed in the geordie message. Honesty from a
call-centre is *refreshing* I suppose ;-)
Cheers, helen s
--This is an invalid email address to avoid spam--
to get correct one remove fame & fortune
h*$el*$$e*nd**$o$ts**i*$*$m*m$o*n*s@$*a$o*l.c**$om$
--Due to financial crisis the light at the end of the tunnel is switched off--
http://www.ananova.com/news/story/sm_1118228.html?menu=
"NTL customers told to "f***" off
Callers reporting faults to telecom company NTL were greeted by a recorded
message telling them to f*** off.
A man with a strong Geordie accent made the foul-mouthed announcement.
The message said: "Hello. You are through to NTL customer services. We don't
give a f*** about you. We are never here.
"We just will f*** you about, basically, and we are not going to handle any of
your complaints. Just f*** off."
The message was on a line for call centres in Manchester, Swansea and
Lanarkshire.
Company sources said an outside hacker breaking into the NTL system was the
most likely culprit, though an employee with a grudge wasn't ruled out.
Spokesman Malcolm Padley said: "We'd like to apologise." "
Personally I think the company should be applauded for its honesty, after all,
whenever I've had the misfortune to need to call such a centre, the attitude I
have come across is one where the company really does have the above less than
helpful attitude so accurately decribed in the geordie message. Honesty from a
call-centre is *refreshing* I suppose ;-)
Cheers, helen s
--This is an invalid email address to avoid spam--
to get correct one remove fame & fortune
h*$el*$$e*nd**$o$ts**i*$*$m*m$o*n*s@$*a$o*l.c**$om$
--Due to financial crisis the light at the end of the tunnel is switched off--