Are Zwifts group ride crashes more a result of poor network infrastructure, inadequate device specs, or a fundamental flaw in the apps architecture, and are there any reliable metrics that can be used to diagnose the root cause of these crashes, rather than simply attributing them to server overload or user error?
Considering the increasing popularity of virtual group rides and the growing frustration among users, its surprising that there isnt more transparency around the technical aspects of Zwifts performance.
Can someone with experience in software development or network engineering provide insight into the potential bottlenecks that could be causing these crashes, and are there any potential solutions that Zwift could implement to improve the overall stability and reliability of their platform?
For example, would implementing a more robust load balancing system, or utilizing more advanced network protocols, be enough to mitigate the frequency of crashes, or are there more fundamental issues at play?