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Shimano Recall

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01 / Original postShimano RecallKurd · 18 May 2006 02 / This pagePosts 1–15Page 1 of 1 · chronological order 03 / Latest replyPost #15Martin Borsje · 21 May 2006

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Original section
Cycling Equipment
Published
18 May 2006
Last activity
21 May 2006
Original author
Kurd
Posts
15
Discussion status
Public discussion
Total views
617
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0
Topics
Disc brakesTitanium frames

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  1. Original post
    Kurd
    Archived post
    #1

    Uh oh, look what showed up in my email box today:

    Potential safety concern affecting certain Shimano front wheel quick release
    skewers
    supplied after 21 October 2005

    Dear customer,

    We are writing to inform you of a potential safety issue concerning a
    Shimano model of 'quick release' skewer that is fitted to front wheels. In
    certain cases, it is possible that after the 'quick release' skewer is
    locked into position, it could fail or break spontaneously. If this happens
    during cycling, the cyclist may lose control of the bicycle, which could
    lead to serious injuries.

    As a precautionary measure, and in the interests of putting the safety of
    consumers first, Shimano is urgently drawing up plans for corrective action
    in respect of the potentially affected products.

    The affected 'quick release' skewers could have been included with Shimano
    front hubs and with Shimano front wheels supplied to you after 21 October
    2005.

    The only potentially affected Shimano hubs carry the following codes, which
    are clearly printed on the hubs:

    HB-5501 HB-5600
    HB-6600 HB-7800
    HB-M756 HB-M760
    HB-M765 HB-M960
    HB-M965 DH-2N71
    DH-3N71 DH-3D71
    HB-HF08

    The only potentially affected Shimano wheels carry the following codes,
    which are clearly printed on the hubs:

    WH-7801 WH-7801C
    WH-7801C50
    WH-7801SL WH-M965
    WH-R600

    At this stage, we need to know the number of potentially affected products
    held by and distributed by you. To that end, we would be grateful if you
    could:

    1. Check the quantity of hubs and/or wheels that you have
    in stock which carry the above codes and were delivered by Shimano to you
    after 21 October 2005, and
    2. Indicate the number of bicycles and/or individual
    packages carrying the affected hubs and/or wheels you have already shipped
    out.

    When we have this information, we will contact you to discuss the
    arrangements for checking your stock for potentially affected products and
    to arrange for the supply to you of replacement parts (please use attached
    Excel format to report above mentioned request 1 and 2).

    In the meantime and until further notice from us, you should freeze all
    shipments of stock of potentially affected hubs and wheels.

    Report
  2. Ken
    Archived post
    #2

    "Kurd" <[email hidden]> wrote in
    news:[email hidden]:

    Quoted message said:

    Uh oh, look what showed up in my email box today:

    Potential safety concern affecting certain Shimano front wheel quick
    release skewers
    supplied after 21 October 2005

    Who sent you this? I could not find any recall information on either the
    Shimano nor the CPSC web sites.

    Report
  3. Kinky Cowboy
    Archived post
    #3
    Ken said:

    "Kurd" <[email hidden]> wrote in
    news:[email hidden]:

    Quoted message said:

    Uh oh, look what showed up in my email box today:

    Potential safety concern affecting certain Shimano front wheel quick
    release skewers
    supplied after 21 October 2005

    Who sent you this? I could not find any recall information on either the
    Shimano nor the CPSC web sites.

    Seems like a wide span of product to all have the same problem; 105,
    Ultegra, DuraAce, XT and XTR and why only the fronts? Are the rears
    made from entirely different billet stock?

    Kinky Cowboy*

    *Batteries not included
    May contain traces of nuts
    Your milage may vary

    Report
  4. Mike Jacoubowsky
    Archived post
    #4
    Quoted message said:

    Seems like a wide span of product to all have the same problem; 105,
    Ultegra, DuraAce, XT and XTR and why only the fronts? Are the rears
    made from entirely different billet stock?

    My guess, and it's only a guess, is that there was a problem in the way the
    skewer end of the axle was formed. On a Shimano-type quick release, as the
    end of the axle there's essentially a cylinder (in line with the axle) that
    has a very large hole in it, in which the quick release cam revolves. If
    this hole was formed off-center, the quick release could snap at that point,
    causing failure. If I recall correctly, there's little (if any) difference
    in that design across the various models... and the fronts have a different
    diameter from the rears, thus probably not manufactured (or
    mis-manufactured) in the same way.

    But that's *only* a guess.

    --Mike-- Chain Reaction Bicycles
    www.ChainReactionBicycles.com

    "Kinky Cowboy" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:
    Ken said:

    "Kurd" <[email hidden]> wrote in
    news:[email hidden]:

    Quoted message said:

    Uh oh, look what showed up in my email box today:

    Potential safety concern affecting certain Shimano front wheel quick
    release skewers
    supplied after 21 October 2005

    Who sent you this? I could not find any recall information on either the
    Shimano nor the CPSC web sites.

    Seems like a wide span of product to all have the same problem; 105,
    Ultegra, DuraAce, XT and XTR and why only the fronts? Are the rears
    made from entirely different billet stock?

    Kinky Cowboy*

    *Batteries not included
    May contain traces of nuts
    Your milage may vary

    Report
  5. M-gineering
    Archived post
    #5
    Ken said:

    "Kurd" <[email hidden]> wrote in
    news:[email hidden]:

    Quoted message said:

    Uh oh, look what showed up in my email box today:

    Potential safety concern affecting certain Shimano front wheel quick
    release skewers
    supplied after 21 October 2005

    Who sent you this? I could not find any recall information on either the
    Shimano nor the CPSC web sites.

    Some part of the Shimano organisation closer to Japan than Europe. Here
    it is skewers shipped after 1 November 😉

    --
    ---
    Marten Gerritsen

    INFOapestaartjeM-GINEERINGpuntNL
    www.m-gineering.nl

    Report
  6. Mark Hickey
    Archived post
    #6
    Ken said:

    "Kurd" <[email hidden]> wrote in
    news:[email hidden]:

    Quoted message said:

    Uh oh, look what showed up in my email box today:

    Potential safety concern affecting certain Shimano front wheel quick
    release skewers
    supplied after 21 October 2005

    Who sent you this? I could not find any recall information on either the
    Shimano nor the CPSC web sites.

    Well, THAT explains why my distributor (QBP) listed their Ultegra
    wheels as not having front skewers, and are out of stock of all the
    "mid-range" Shimano skewers. I did manage to order a "cheaper Shimano
    steel skewer" to complete the build fortunately...

    Wish I had bought stock in an aftermarket skewer company though...
    ;-)

    Mark Hickey
    Habanero Cycles
    http://www.habcycles.com
    Home of the $795 ti frame

    Report
  7. Kurd
    Archived post
    #7

    I didn't want to say who told me earlier before the news got out. Really
    didn't want to get into trouble at work. I've only been here a couple of
    months- no point in getting fired keep other people safe.

    "Mark Hickey" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:
    Ken said:

    "Kurd" <[email hidden]> wrote in
    news:[email hidden]:

    Quoted message said:

    Uh oh, look what showed up in my email box today:

    Potential safety concern affecting certain Shimano front wheel quick
    release skewers
    supplied after 21 October 2005

    Who sent you this? I could not find any recall information on either the
    Shimano nor the CPSC web sites.

    Well, THAT explains why my distributor (QBP) listed their Ultegra
    wheels as not having front skewers, and are out of stock of all the
    "mid-range" Shimano skewers. I did manage to order a "cheaper Shimano
    steel skewer" to complete the build fortunately...

    Wish I had bought stock in an aftermarket skewer company though...
    ;-)

    Mark Hickey
    Habanero Cycles
    http://www.habcycles.com
    Home of the $795 ti frame

    Report
  8. Phil, Squid-in-Training
    Archived post
    #8
    Mark Hickey said:
    Ken said:

    "Kurd" <[email hidden]> wrote in
    news:[email hidden]:

    Quoted message said:

    Uh oh, look what showed up in my email box today:

    Potential safety concern affecting certain Shimano front wheel quick
    release skewers
    supplied after 21 October 2005

    Who sent you this? I could not find any recall information on
    either the Shimano nor the CPSC web sites.

    Well, THAT explains why my distributor (QBP) listed their Ultegra
    wheels as not having front skewers, and are out of stock of all the
    "mid-range" Shimano skewers. I did manage to order a "cheaper Shimano
    steel skewer" to complete the build fortunately...

    Wish I had bought stock in an aftermarket skewer company though...
    ;-)

    Well with the disc brake threads, it appears that the only skewers
    appropriate for a front disc brake is Campy! 😉
    --
    Phil

    Report
  9. Email address hidden
    Archived post
    #9

    What is customer to do? Just bought a bike with one of the hubs
    mentioned.

    Report
  10. Martin Borsje
    Archived post
    #10
    Quoted message said:

    What is customer to do? Just bought a bike with one of the hubs
    mentioned.

    Just visit your LBS; take the QR with you and get a free exchange!

    --
    Posted by news://news.nb.nu

    Report
  11. Derk
    Archived post
    #11
    Martin Borsje said:

    Just visit your LBS; take the QR with you and get a free exchange!


    yesterday I phoned my LBS. Their answer was: "just keep on using it. We
    haven't seen a single QR fail yet. You can come back with the part as soon
    as we hear officially from Shimano". Great LBS, huh?

    I exchanged it for a 9S D-A QR myself.

    Greets, Derk

    Report
  12. Martin Borsje
    Archived post
    #12
    Quoted message said:
    Martin Borsje said:

    Just visit your LBS; take the QR with you and get a free exchange!


    yesterday I phoned my LBS. Their answer was: "just keep on using it. We
    haven't seen a single QR fail yet. You can come back with the part as soon
    as we hear officially from Shimano". Great LBS, huh?

    I exchanged it for a 9S D-A QR myself.

    Greets, Derk

    Might present him this link:

    http://cycle.shimano-eu.com/publish/content/cycle/seh/nl/en/news___info/voluntary_recall.-MainContent-0011-DownloadFile.tmp/ZA-GB.pdf.pdf

    --
    Posted by news://news.nb.nu

    Report
  13. Mark Hickey
    Archived post
    #13

    "Phil, Squid-in-Training" <[email hidden]>

    Quoted message said:

    Mark Hickey wrote:

    Quoted message said:
    Quoted message said:

    Well, THAT explains why my distributor (QBP) listed their Ultegra
    wheels as not having front skewers, and are out of stock of all the
    "mid-range" Shimano skewers. I did manage to order a "cheaper Shimano
    steel skewer" to complete the build fortunately...

    Wish I had bought stock in an aftermarket skewer company though...
    ;-)

    Well with the disc brake threads, it appears that the only skewers
    appropriate for a front disc brake is Campy! 😉

    And strangely enough, the only front QR skewer that I ever broke WAS a
    Campy Chorus QR... guess I'm doomed to go through life living on the
    edge!

    Mark Hickey
    Habanero Cycles
    http://www.habcycles.com
    Home of the $795 ti frame

    Report
  14. Derk
    Archived post
    #14

    Martin Borsje wrote:

    http://cycle.shimano-eu.com/publish/content/cycle/seh/nl/en/news___info/voluntary_recall.-MainContent-0011-DownloadFile.tmp/ZA-GB.pdf.pdf
    In that case I must buy him a computer too! ;-)

    Greets, Derk

    Report
  15. Martin Borsje
    Archived post
    #15
    Quoted message said:

    Martin Borsje wrote:

    http://cycle.shimano-eu.com/publish/content/cycle/seh/nl/en/news___info/voluntary_recall.-MainContent-0011-DownloadFile.tmp/ZA-GB.pdf.pdf
    In that case I must buy him a computer too! ;-)

    Greets, Derk

    You must have one though.

    And a printer I assume as well.

    So...... :-)

    --
    Posted by news://news.nb.nu

    Report

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