Here's my recent experience at a supermarket check-out (Albertson's).
I approached the check-out with a full cart--45 !! items. I hadn't
been shopping for 2 weeks. I wasn't feeling well, and looked like it--I
was wearing a cervical neck brace. It was 8:30 PM. I was tired. I'm
sure she was, too. I was thinking of the unloading job when I got home.
The clerk took one look at me and came around the counter and unloaded
ALL of my 45 items onto the counter. Then she went back around the
counter and entered each item and bagged each one, and loaded them into
the cart. She then, without asking, took the cart outside for me and
loaded each of the items into my car. I was so grateful. I hadn't
gotten her name. I wrote a letter to the national headquarters of
Albertson's , telling them the story, and giving them the serial
number on my receipt. A few weeks later I got a phone call, and the
clerk (Maria, she said) thanked me. I don't know what they did for her,
but she was very happy about it. Now, when I go in that store, I often
hear her voice ring out a happy hello.
When you get aggravated with the cheery clerks, --well, would you trade
places ??
Cheers, Nancree