We know they make bikes we like, but I just have to comment on what a good group of people they have
out there in Kansas.
I called today to ask for some ideas about how to approach seat creep, and maybe solicit hints
on a restretch for seatback mesh, which I seem to have loosened an awful lot in one season.
(Pointy back?)
Result: they're sending another shim and QR for seat, plus new seat mesh. No charge. Fedex.
They deserve all the business they get, and more.
This is another great benefit of riding 'bent: buying from small companies that work hard and
actually care about their products and their customers.
Sj