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Torpedo7 after sale service

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Australia and New Zealand
Published
19 October 2006
Last activity
31 October 2006
Original author
Gags
Posts
18
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  1. Anyone looking for a good online shop for mtb parts should check these guys
    out....

    www.torpedo7.com

    I have bought a fair bit of stuff from them including a set of Maxxis High
    Roller XCeption tyres that I fitted to my dually a couple of months ago in
    preparation for the Scott 24hr in Canberra. Just prior to the race a couple
    of weeks ago the rear wheel developed an "egg" in the sidewall and so I had
    to change it for another tyre prior to the race starting. Yesterday I sent
    an email to torpedo7 with a couple of photos of the "egg" and today I got an
    email saying that a replacement was on the way.......woooot!!

    It is worthwhile getting on their weekly specials email that comes out every
    Monday as there are some pretty good bargains to be had on a regular basis.

    Thanks guys......keep up the good work!!!

    Gags

    *disclaimer* I am no way affiliated with torpedo7 apart from having
    purchased stuff from them.

  2. Gags said:

    I have bought a fair bit of stuff from them including a set of Maxxis High
    Roller XCeption tyres that I fitted to my dually a couple of months ago in
    preparation for the Scott 24hr in Canberra. Just prior to the race a couple
    of weeks ago the rear wheel developed an "egg" in the sidewall and so I had
    to change it for another tyre prior to the race starting. Yesterday I sent
    an email to torpedo7 with a couple of photos of the "egg" and today I got an
    email saying that a replacement was on the way.......woooot!!

    Hey, can I have copies of those photos? :-)

    --
    Home page: http://members.westnet.com.au/mvw

  3. Michael Warner said:
    Gags said:

    I have bought a fair bit of stuff from them including a set of Maxxis
    High Roller XCeption tyres that I fitted to my dually a couple of months
    ago in
    preparation for the Scott 24hr in Canberra. Just prior to the race a
    couple of weeks ago the rear wheel developed an "egg" in the sidewall and
    so I had
    to change it for another tyre prior to the race starting. Yesterday I
    sent an email to torpedo7 with a couple of photos of the "egg" and today
    I got an email saying that a replacement was on the way.......woooot!!

    Hey, can I have copies of those photos? :-)

    C'mon. You don't need his photos, just a picture of your own tyres and The
    Gimp. Or was it Photoshop that Gags used?

    Cheers,

    Vince

    'Seeing is believing...'

  4. Gags said:

    Anyone looking for a good online shop for mtb parts should check these guys
    out....
    www.torpedo7.com

    Yep - these guys came in very handy when I was building up the MTB.

    *shakes head* at the first two replies... I know these are tongue-in-cheek, but its efforts like that which cause companies NOT to be so customer friendly.

    oh, and watch those snakeys on the Yarra Trail.. I saw my first one of the season the other day!

    cheers,
    GPL

  5. Gags said:


    Anyone looking for a good online shop for mtb parts should check these guys
    out....

    www.torpedo7.com


    <snip>

    I concur. Steven bought socks and the sizing listed was
    different to that on the site. Turns out they had two
    slightly different packets and hence the confusion, but they
    had no worries sending his replacements out straight away
    (before receiving the others back) and even included a cute
    little Torpedo7 patch kit.

    Tam

  6. Vincent Patrick said:

    C'mon. You don't need his photos, just a picture of your own tyres and The
    Gimp. Or was it Photoshop that Gags used?

    Maybe he just sticky-taped an egg to his tyre.

    --
    Home page: http://members.westnet.com.au/mvw

  7. Michael Warner said:


    Vincent Patrick said:

    C'mon. You don't need his photos, just a picture of your own tyres and The
    Gimp. Or was it Photoshop that Gags used?

    Maybe he just sticky-taped an egg to his tyre.

    It was a big egg; it was in the sidewall.

    Reliable Witness a.k.a. Tam

  8. gplama said:


    Gags said:

    Anyone looking for a good online shop for mtb parts should check these
    guys
    out....
    www.torpedo7.com

    Yep - these guys came in very handy when I was building up the MTB.

    *shakes head* at the first two replies... I know these are
    tongue-in-cheek, but its efforts like that which cause companies NOT to
    be so customer friendly.

    OK, I suppose I'll have to atone for my sins by placing another order.
    Bugrit. ;-)

    Cheers,

    Vince

  9. Tamyka Bell said:

    It was a big egg; it was in the sidewall.

    You'd have to hard-boil it to stuff it inside, I think.

    --
    Home page: http://members.westnet.com.au/mvw

  10. I will second this. Just recieved my first order from them, service was
    excellent, and when they did not have one of the items I ordered, they
    upgraded me to a more expensive item FOC. Prices cannot be beaten in OZ. A
    class act, I just wish they had more roadie stuff.

    Axeman

    "Gags" <gags_44nospamatnospamtpg.com.au> wrote in message
    news:[email hidden]...

    Quoted message said:

    Anyone looking for a good online shop for mtb parts should check these
    guys
    out....

    www.torpedo7.com

    I have bought a fair bit of stuff from them including a set of Maxxis High
    Roller XCeption tyres that I fitted to my dually a couple of months ago in
    preparation for the Scott 24hr in Canberra. Just prior to the race a
    couple
    of weeks ago the rear wheel developed an "egg" in the sidewall and so I
    had
    to change it for another tyre prior to the race starting. Yesterday I
    sent
    an email to torpedo7 with a couple of photos of the "egg" and today I got
    an
    email saying that a replacement was on the way.......woooot!!

    It is worthwhile getting on their weekly specials email that comes out
    every
    Monday as there are some pretty good bargains to be had on a regular
    basis.

    Thanks guys......keep up the good work!!!

    Gags

    *disclaimer* I am no way affiliated with torpedo7 apart from having
    purchased stuff from them.

  11. Axeman said:


    I will second this. Just recieved my first order from them, service was
    excellent, and when they did not have one of the items I ordered, they
    upgraded me to a more expensive item FOC. Prices cannot be beaten in OZ. A
    class act, I just wish they had more roadie stuff.

    Axeman

    Nah mate, you just need to develop more of an interest in
    the mtb stuff 😉

    T

  12. "Tamyka Bell" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:
    Gags said:


    Anyone looking for a good online shop for mtb parts should check these


    guys

    Quoted message said:
    Quoted message said:

    out....

    www.torpedo7.com


    <snip>

    I concur. Steven bought socks and the sizing listed was
    different to that on the site. Turns out they had two
    slightly different packets and hence the confusion, but they
    had no worries sending his replacements out straight away
    (before receiving the others back) and even included a cute
    little Torpedo7 patch kit.

    Tam

    I think I have about 8 or so of those patch kits now.....they even sent me
    one with the replacement tyre that arrived while I was away in Brisbane this
    week. Guess I should get around to patching some of the multitude of 'one
    flat' tyres that I have collected over the past 12 months or so......one
    day.

    Gags

  13. Gags said:

    "Tamyka Bell" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:
    Gags said:


    Anyone looking for a good online shop for mtb parts should check these


    guys

    Quoted message said:
    Quoted message said:

    out....

    www.torpedo7.com


    <snip>

    I concur. Steven bought socks and the sizing listed was
    different to that on the site. Turns out they had two
    slightly different packets and hence the confusion, but they
    had no worries sending his replacements out straight away
    (before receiving the others back) and even included a cute
    little Torpedo7 patch kit.

    Tam

    I think I have about 8 or so of those patch kits now.....they even sent me
    one with the replacement tyre that arrived while I was away in Brisbane this
    week. Guess I should get around to patching some of the multitude of 'one
    flat' tyres that I have collected over the past 12 months or so......one
    day.

    Gags

    How can they send out these kits with 6 useable patches plus others and
    some glue for free, when LBSes sell the patches for 50c each? Methinks
    some marketing advice is required: Hey you, sell it to me for a fair
    price and I'll buy locally! Until such time, I'll keep buying over the
    net for 40% off landed.

    Donga

  14. They no longer send patch kits, I didn't get any with the last orders.

  15. Gags said:

    "Tamyka Bell" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:
    Gags said:


    Anyone looking for a good online shop for mtb parts should check these


    guys

    Quoted message said:
    Quoted message said:

    out....

    www.torpedo7.com


    <snip>

    I concur. Steven bought socks and the sizing listed was
    different to that on the site. Turns out they had two
    slightly different packets and hence the confusion, but they
    had no worries sending his replacements out straight away
    (before receiving the others back) and even included a cute
    little Torpedo7 patch kit.

    Tam

    I think I have about 8 or so of those patch kits now.....they even sent me
    one with the replacement tyre that arrived while I was away in Brisbane this
    week. Guess I should get around to patching some of the multitude of 'one
    flat' tyres that I have collected over the past 12 months or so......one
    day.

    Gags

    I inherit patch kits as Steven doesn't bother to use them...

    T

  16. Tamyka Bell said:
    Gags said:

    "Tamyka Bell" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    Gags wrote:
    >
    > Anyone looking for a good online shop for mtb parts should check these


    guys

    Quoted message said:

    > out....
    >
    > www.torpedo7.com
    <snip>

    I concur. Steven bought socks and the sizing listed was
    different to that on the site. Turns out they had two
    slightly different packets and hence the confusion, but they
    had no worries sending his replacements out straight away
    (before receiving the others back) and even included a cute
    little Torpedo7 patch kit.

    Tam

    I think I have about 8 or so of those patch kits now.....they even sent me
    one with the replacement tyre that arrived while I was away in Brisbane this
    week. Guess I should get around to patching some of the multitude of 'one
    flat' tyres that I have collected over the past 12 months or so......one
    day.

    Gags

    I inherit patch kits as Steven doesn't bother to use them...

    T


    He's sponsored by a tube maker?
    My tubes usually have at least 6 patches before one is so bad it can't
    be fixed.

  17. Tamyka Bell said:
    Gags said:

    "Tamyka Bell" <[email hidden]> wrote in message
    news:[email hidden]...

    Quoted message said:

    Gags wrote:
    >
    > Anyone looking for a good online shop for mtb parts should check these


    guys

    Quoted message said:

    > out....
    >
    > www.torpedo7.com
    <snip>

    I concur. Steven bought socks and the sizing listed was
    different to that on the site. Turns out they had two
    slightly different packets and hence the confusion, but they
    had no worries sending his replacements out straight away
    (before receiving the others back) and even included a cute
    little Torpedo7 patch kit.

    Tam

    I think I have about 8 or so of those patch kits now.....they even sent me
    one with the replacement tyre that arrived while I was away in Brisbane this
    week. Guess I should get around to patching some of the multitude of 'one
    flat' tyres that I have collected over the past 12 months or so......one
    day.

    Gags

    I inherit patch kits as Steven doesn't bother to use them...

    T


    He's sponsored by a tube maker?
    My tubes usually have at least 6 patches before one is so bad it can't
    be fixed.

  18. Donga said:


    Tamyka Bell said:
    Gags said:

    "Tamyka Bell" <[email hidden]> wrote in message
    news:[email hidden]...
    > Gags wrote:
    > >
    > > Anyone looking for a good online shop for mtb parts should check these
    guys
    > > out....
    > >
    > > www.torpedo7.com
    > <snip>
    >
    > I concur. Steven bought socks and the sizing listed was
    > different to that on the site. Turns out they had two
    > slightly different packets and hence the confusion, but they
    > had no worries sending his replacements out straight away
    > (before receiving the others back) and even included a cute
    > little Torpedo7 patch kit.
    >
    > Tam

    I think I have about 8 or so of those patch kits now.....they even sent me
    one with the replacement tyre that arrived while I was away in Brisbane this
    week. Guess I should get around to patching some of the multitude of 'one
    flat' tyres that I have collected over the past 12 months or so......one
    day.

    Gags

    I inherit patch kits as Steven doesn't bother to use them...

    T


    He's sponsored by a tube maker?
    My tubes usually have at least 6 patches before one is so bad it can't
    be fixed.

    We got a bucketload of tubes from torpedo7 at $3 a pop and
    he can't be bothered patching. So he buys the new ones and I
    patch the busted ones and get them for free.

    T

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