R
Roja Doja
Guest
Hello again,
I posted here about a month ago, enquiring about how much I should spend on
a new bike. After reading the many helpful responses, I bought a new Trek
3500 with semi-slick tyres and was happily riding it to work and back every
day.
On Tuesday, I was almost home, cycled off the road onto the pavement near my
house, and before I knew it I'd gone over the front and hit the ground, the
bike flipped over once and then stopped. When I picked myself and the bike
up, I noticed I couldn't push the bike as the wheel was bent quite badly.
Since the bike didn't hit anything else after I fell off, I can only assume
that the wheel must've bent as I hit the kerb, and the bent wheel was what
caused me to crash (it's a perfectly straight bit of road pavement, not the
sort of place where you think anyone could have an accident). In the fall I
fractured my radius near the elbow, which is proving to be a considerable
nuisance!
I hit the kerb between pavement and road where the pavement ramps down to
the road, so the kerb was not more than 2 or 3 cm high. It was at quite an
oblique angle (i.e. I went up the kerb almost parallel to it , not straight
at it) and I was doing about 20mph or less. Should this cause a MTB wheel
to fail?
I took it back to the shop today, expecting sympathy, explanations, a
replacement wheel and perhaps apologies. I didn't get any of that. Looking
at the wheel, they agreed it must've been some sideways force that bent the
wheel, as there were no marks on the rim that would've indicated a big
impact from the front, they looked at it in more detail the workshop, then
said it was too bent to repair and suggested I buy a new one. I was pretty
incensed at this, and suggested that a 3 week old mountain bike wheel should
not be expected to fail going over a 3cm kerb at 20 mph, and that as such it
wasn't fit for its purpose. They looked at me with disbelief, shrugged and
said the only other thing they could do was send it back to Trek for
analysis and see what Trek had to say, so I agreed to that.
Am I going mad? Assuming you believe I'm telling the truth, and that I
really didn't ride it into a wall at 50mph or something similary stupid,
shouldn't a mountain bike wheel take a bit more stick than this? Doesn't the
fact that the wheel is badly bent indicate that it's failed? Shouldn't the
shop be a bit more sympathetic??
Roger
I posted here about a month ago, enquiring about how much I should spend on
a new bike. After reading the many helpful responses, I bought a new Trek
3500 with semi-slick tyres and was happily riding it to work and back every
day.
On Tuesday, I was almost home, cycled off the road onto the pavement near my
house, and before I knew it I'd gone over the front and hit the ground, the
bike flipped over once and then stopped. When I picked myself and the bike
up, I noticed I couldn't push the bike as the wheel was bent quite badly.
Since the bike didn't hit anything else after I fell off, I can only assume
that the wheel must've bent as I hit the kerb, and the bent wheel was what
caused me to crash (it's a perfectly straight bit of road pavement, not the
sort of place where you think anyone could have an accident). In the fall I
fractured my radius near the elbow, which is proving to be a considerable
nuisance!
I hit the kerb between pavement and road where the pavement ramps down to
the road, so the kerb was not more than 2 or 3 cm high. It was at quite an
oblique angle (i.e. I went up the kerb almost parallel to it , not straight
at it) and I was doing about 20mph or less. Should this cause a MTB wheel
to fail?
I took it back to the shop today, expecting sympathy, explanations, a
replacement wheel and perhaps apologies. I didn't get any of that. Looking
at the wheel, they agreed it must've been some sideways force that bent the
wheel, as there were no marks on the rim that would've indicated a big
impact from the front, they looked at it in more detail the workshop, then
said it was too bent to repair and suggested I buy a new one. I was pretty
incensed at this, and suggested that a 3 week old mountain bike wheel should
not be expected to fail going over a 3cm kerb at 20 mph, and that as such it
wasn't fit for its purpose. They looked at me with disbelief, shrugged and
said the only other thing they could do was send it back to Trek for
analysis and see what Trek had to say, so I agreed to that.
Am I going mad? Assuming you believe I'm telling the truth, and that I
really didn't ride it into a wall at 50mph or something similary stupid,
shouldn't a mountain bike wheel take a bit more stick than this? Doesn't the
fact that the wheel is badly bent indicate that it's failed? Shouldn't the
shop be a bit more sympathetic??
Roger