I recently noticed that my Silva Type 54 compass has a small air bubble in the fluid and wondered if it's always been there. :-) Silva in Livingston have ignored my emails and I'll be d****d if I'll spend money on a phone call to more than likely get 'shunted' from one department to another! Anyone got an answer? -- Regards
I recently noticed that my Silva Type 54 compass has a small air bubble in the fluid and wondered if it's always been there. :-) Silva in Livingston have ignored my emails and I'll be d****d if I'll spend money on a phone call to more than likely get 'shunted' from one department to another! Anyone got an answer?
No, but I've read that Silva are normally very good indeed at customer service, and so this might be a case in which a phone call is worth making. Based on what I've read, there's a good chance that they'll replace it for you if the bubble constitutes a problem, no matter when you bought it.
Best wishes, -- ,, (**)PeeWiglet~~ / \ / \ pee AT [guessthisbit].co.uk
"Peewiglet" <[email hidden]> wrote in message news:[email hidden]...
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Andy Crawford said:
I recently noticed that my Silva Type 54 compass has a small air bubble in the fluid and wondered if it's always been there. :-) Silva in Livingston have ignored my emails and I'll be d****d if I'll spend money on a phone call to more than likely get 'shunted' from one department to another! Anyone got an answer?
No, but I've read that Silva are normally very good indeed at customer service, and so this might be a case in which a phone call is worth making. Based on what I've read, there's a good chance that they'll replace it for you if the bubble constitutes a problem, no matter when you bought it.
Best wishes, -- ,, (**)PeeWiglet~~ / \ / \ pee AT [guessthisbit].co.uk
It's there to cater for one of the laws of physics i.e. to allow expansion of the fluid in the compass.
"Andy Crawford" <[email hidden]> wrote in message news:[email hidden]...
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I recently noticed that my Silva Type 54 compass has a small air bubble in the fluid and wondered if it's always been there. :-) Anyone got an answer? -- Regards Andy
They repaired / replaced mine (a 54) when it deveolped the same fault. It was some time ago, and I have a feeling that there was no charge.
It's there to cater for one of the laws of physics i.e. to allow
expansion
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of the fluid in the compass.
## I think you're wrong there 🙂 what if it wasn't there before but has suddenly appeared? where did it come from? I think the (sealed) capsule is sufficiently strong enough to withstand any slight expansion of the fluid. Having said that I've had it happen with at least two Silva compasses and contacted them in the past. They'll replace the capsule at a cost. It isn't a problem and the compasses seem to function perfectly well.
I noticed that Message-ID: <[email hidden]> from graham blamey contained the following:
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I think the (sealed) capsule is sufficiently strong enough to withstand any slight expansion of the fluid.
Not unless it was flexible.
-- Geoff Berrow (put thecat out to email) It's only Usenet, no one dies. My opinions, not the committee's, mine. Simple RFDs http://www.ckdog.co.uk/rfdmaker/
Thanks guys and gals! I'll see what Silva say. Your input appreciated. -- Remove my boots to email me ... Regards Andy www.chiadfhear.co.uk "Malcolm Stewart" <[email hidden]> wrote in message news:[email hidden]...
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"Andy Crawford" <[email hidden]> wrote in message news:[email hidden]...
Quoted message said:
I recently noticed that my Silva Type 54 compass has a small air bubble in the fluid and wondered if it's always been there. :-) Anyone got an answer? -- Regards Andy
They repaired / replaced mine (a 54) when it deveolped the same fault. It was some time ago, and I have a feeling that there was no charge.
I recently noticed that my Silva Type 54 compass has a small air bubble in the fluid and wondered if it's always been there. :-)
They often appear as atmospheric pressure goes down and the sealed compass housing expands a little. And then they go again when the pressure goes up. They're not generally a problem unless they get very big, indicating the seal has gone quite badly.
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Silva in Livingston have ignored my emails and I'll be d****d if I'll spend money on a phone call to more than likely get 'shunted' from one department to another!
Silva were pretty responsive when Roos' compass flipped 180 degrees, so its not a congenital customer service problem.
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Anyone got an answer?
I wouldn't worry about it, to be honest.
Pete. -- Peter Clinch Medical Physics IT Officer Tel 44 1382 660111 ext. 33637 Univ. of Dundee, Ninewells Hospital Fax 44 1382 640177 Dundee DD1 9SY Scotland UK net [email hidden] http://www.dundee.ac.uk/~pjclinch/
Decided to phone Silva and got through to 'Technical' without a problem. Invited to return the compass for replacement ... FOC :-)
-- Remove my boots to email me ... Regards <snip>"Peter Clinch" <[email hidden]> wrote in message news:[email hidden]...
Quoted message said:
Andy Crawford said:
I recently noticed that my Silva Type 54 compass has a small air bubble in the fluid and wondered if it's always been there. :-)
They often appear as atmospheric pressure goes down and the sealed compass housing expands a little. And then they go again when the pressure goes up. They're not generally a problem unless they get very big, indicating the seal has gone quite badly.
Quoted message said:
Silva in Livingston have ignored my emails and I'll be d****d if I'll spend money on a phone call to more than likely get 'shunted' from one department to another!
Silva were pretty responsive when Roos' compass flipped 180 degrees, so its not a congenital customer service problem.
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Anyone got an answer?
I wouldn't worry about it, to be honest.
Pete. -- Peter Clinch Medical Physics IT Officer Tel 44 1382 660111 ext. 33637 Univ. of Dundee, Ninewells Hospital Fax 44 1382 640177 Dundee DD1 9SY Scotland UK net [email hidden] http://www.dundee.ac.uk/~pjclinch/