Sikhandar said:Custom wheels have some properties we all agree:
- lightness/price ratio better than the average
- you can find replacement spokes easily
- are more comfortable
Factory built wheels have some other properties that (personally) I prefer:
- they (generally!) need less servicing
- they're stiffer (and, since I do only circuit races, this is a very important characteristic for me).
The lightness/price ratio is likely true. It is true that it's easier, typically to find replacement spokes for custome wheels.
The rest of the claims are absolutely false. Comfort has nothing to do with whether a wheel was built by a machine, in a factory, or in some guy's garage. If you want a comfortable wheel, decrease the pressure in your tires.
Factory wheels have nothing that would save them servicing. DT hubs, White Industry hubs, Phil Wood hubs, Chris King hubs....They're all aftermarket hubs that are well built and hardy, just as good as Campy and Shimano hubs. The list of factory wheels with questionably sealed and/or durable hubs is long. Mavic's hubs rely on a plastic bushing which is anything but long lasting.
Stiffness has nothing to do with factory or custom build. In the plane of the wheel (i.e., vertical when you're on the bike), wheel stiffness among all wheels is virtually the same. Wheels only deflect a few parts of a millimeter in the plane of the wheel. Lateral stiffness? There's nothing that indicates, proves, or suggests that increased lateral wheel stiffness is a performance advantage. There is, however, evidence that riders cannot reliably tell whether or not their wheels are stiff. That's what Mavic's own tests showed. Cyclists are about as likely to correctly determine the quality of a wheel's stiffness with the toss of a coin. Also, if you want laterally stiff wheels, you want wide flange spacing. And if you want to get the most out of flange width, you'll want aftermarket hubs because that's where most of the hubs with the widest flange spacings are.