E
Elisa Francesca Roselli
Guest
All our hopes and solutions have come to naught. James was here just on
Saturday to examine my 8th blow-out and try to find a solution. But
there just isn't one. No matter how many layers of rim-tape.
The 9th blow-out occured on my trip to work this morning. It is the
second blow-out since last week on the back wheel, which used to be the
front wheel; in other words, the great majority of blow-outs are all on
the same wheel whatever its position on the bike. Luckily I had not gone
far, and I was able to walk home in about 20 minutes. As soon as my boss
is operational (it's only 7:30) I will phone in and ask for an RTT. I
can go in to work by bus of course, but I need to find a solution to
this problem before Saturday, even if it means going back to the UK.
I think it's time to raise the issue with Dahon. The bike should have a
lifetime guarantee. It is currently unrideable, expert attention cannot
make it rideable, and a vacation tour costing over 700€ hangs in the
balance. I will ask for a replacement wheel. I feel it is owed. I ask
the group, who has been following this drama since it started, to
support me.
Unfortunately even if I do obtain redress in principle, I don't see how
the wheel can arrive by Saturday, since even with the most express of
deliveries, Friday is a bank holiday in France so no mail services will
be running. So I may have to hit the Eurostar, which will be hors-prix
in midweek at short notice, or see about cancelling the vacation and
losing my money or perhaps postponing it. I could also go on the
vacation and not cycle. If there were some van support I might have made
it but I cannot set out on a rented bike with a prospect of 50 hilly kms
in front of me, 33 degree weather and no backup.
Thanks to James who has so valorously helped me through all of this. At
least I have an expert witness that the bike is genuinely defective and
the problem is not coming from me.
EFR
Ile de France
Saturday to examine my 8th blow-out and try to find a solution. But
there just isn't one. No matter how many layers of rim-tape.
The 9th blow-out occured on my trip to work this morning. It is the
second blow-out since last week on the back wheel, which used to be the
front wheel; in other words, the great majority of blow-outs are all on
the same wheel whatever its position on the bike. Luckily I had not gone
far, and I was able to walk home in about 20 minutes. As soon as my boss
is operational (it's only 7:30) I will phone in and ask for an RTT. I
can go in to work by bus of course, but I need to find a solution to
this problem before Saturday, even if it means going back to the UK.
I think it's time to raise the issue with Dahon. The bike should have a
lifetime guarantee. It is currently unrideable, expert attention cannot
make it rideable, and a vacation tour costing over 700€ hangs in the
balance. I will ask for a replacement wheel. I feel it is owed. I ask
the group, who has been following this drama since it started, to
support me.
Unfortunately even if I do obtain redress in principle, I don't see how
the wheel can arrive by Saturday, since even with the most express of
deliveries, Friday is a bank holiday in France so no mail services will
be running. So I may have to hit the Eurostar, which will be hors-prix
in midweek at short notice, or see about cancelling the vacation and
losing my money or perhaps postponing it. I could also go on the
vacation and not cycle. If there were some van support I might have made
it but I cannot set out on a rented bike with a prospect of 50 hilly kms
in front of me, 33 degree weather and no backup.
Thanks to James who has so valorously helped me through all of this. At
least I have an expert witness that the bike is genuinely defective and
the problem is not coming from me.
EFR
Ile de France