Quoted message said:It isn't a car lot...but it is a buyer's market. People have to realize
that
Quoted message said:you can haggle on nearly all high ticket items. If I am going to spend thousands of dollars,
whether on a car, a mattress set, big screen TV or a bike, you better believe there is some room
to bargain or wait for a sale price. Anyone who pays retail is an idiot.
If it were just a box being pushed across the counter in exchange for money, I'd agree with you.
But, at many shops, there's a lot more to it than that... you (ok, maybe not you, but many people)
depend upon that shop for taking excellent care of them through the entire process, which involves
(as I pointed out previously) fitting them properly, assembly, taking care of things that go wrong
down the road, and making sure they feel *very* comfortable about bringing it in if anything isn't
quite right. There's a lot of service involved, not to mention personal interaction. Or at least
there *should* be.
So... what happens when you go to the Doctor? Do you haggle down the price? Or even when you bring
your car to a good mechanic. Do you tell them "$125 for a tune-up? Nobody intelligent pays that
much!" and then expect them to do great work if you did somehow manage to haggle them down?
I accept that haggling might make sense if you're talking about a commodity item with no value added
by the retailer. But the scenario (haggling down the price of a bike) in many cases represents a
severe devaluing of the retailer's contribution to the product. As I said before, we're either worth
it, or we aren't. It's not about haggling, it's about explaining what comes with a bike from us, and
either the customer sees the value, or they don't. Haggling doesn't make the product any less
valuable in my mind, based on what we put into it. But I'd be concerned about those that do
(haggle), since competing on the basis of price makes quality a secondary consideration.
But the wonderful thing about the world is that you have lots of choices, enough that most people
can find somebody to do business with in a way they like.
--Mike-- Chain Reaction Bicycles www.ChainReaction.com
"CL" <chetliew(-at_)comcast.net> wrote in message "]news:[email hidden]...
Quoted message said:exactly,
so if the customer is willing to pay cash, why not kick it back to
him/her?
Quoted message said:In the end the bike shop is out the same 2% if the customer decides to use his/her credit card for
points or miles. If I were a shop owner I'd rather give that money to the customer than Visa or
Matercard...especially if
s/he
Quoted message said:is going to turnaround and spend that money on add ons.
Perhaps a fair compromise would be to kick back 1% to the customer and retain the 1%.
It isn't a car lot...but it is a buyer's market. People have to realize
that
Quoted message said:you can haggle on nearly all high ticket items. If I am going to spend thousands of dollars,
whether on a car, a mattress set, big screen TV or a bike, you better believe there is some room
to bargain or wait for a sale price. Anyone who pays retail is an idiot.
"Qui si parla Campagnolo" <[email hidden]> wrote in message
"]news:[email hidden]...
Quoted message said:CL-<< You can also offer to pay cash and ask for the 2% discount that would have gone to the
credit card company. Doesn't seem like much but
that
Quoted message said:2% might just cover pedals at cost. >><BR><BR>
Ya think that bike dealers add that 2% to cover each credit card sale?
Nope, it
Quoted message said:comes out of their margin.
Give the bike shop a break, pay what they ask, it isn't a car lot, with
all the
Quoted message said:factory kickbacks.
Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St. Boulder, CO, 80302
(303)440-3535 vecchios.comvecchios.comOpen ↗ "Ruote convenzionali costruite eccezionalmente bene"