M
Mamba
Guest
Not Joe Jackson, but shoeless nonetheless.
Returned last night from a visit to the old country (Canada) for Canuck
Thanksgiving. Got off the plane in Portland and picked up my duffel off the
carousel, only to find the end pockets open and my bike shoes missing.
Contents of said shoes included my pedals, gloves and bike tool. Damn!
So I talk to the Customer Service lady at United and she says she can fill
out forms, but suspects the TSA staff are at fault. There was indeed a TSA
inspection notice inside my bag. According to her, it's not uncommon for
TSA to take items out of a bag and forget to replace them, or mix up which
bag they belonged to. It makes sense that TSA would want to inspect a shoe
with a metal plate on the bottom and two other metal devices inside. I'm
all for cooperating, but now I'm out a pair of super comfy shoes, my nicely
worn cleats and pedals, and my confy gloves with the nice fuzzy snot-patch
on them... Not worth an insurance claim, but potentially spendy to replace.
I now have forms to file claims with both TSA and United, and my gut tells
me its a TSA issue. Anybody been down this path? I have no receipts for my
5 year old shoes or 4 year old pedals or 5 year old Alien tool. The TSA
wants documentation up the yin-yang to support claims (a seemingly blatant
ploy to make claimants go away) - am I pissing into the wind to try to get
them to make good on my stuff?
The worst of it is, I had to drive to work today, and after a Thanksgiving
weekend, I need all the exercise I can get!
Returned last night from a visit to the old country (Canada) for Canuck
Thanksgiving. Got off the plane in Portland and picked up my duffel off the
carousel, only to find the end pockets open and my bike shoes missing.
Contents of said shoes included my pedals, gloves and bike tool. Damn!
So I talk to the Customer Service lady at United and she says she can fill
out forms, but suspects the TSA staff are at fault. There was indeed a TSA
inspection notice inside my bag. According to her, it's not uncommon for
TSA to take items out of a bag and forget to replace them, or mix up which
bag they belonged to. It makes sense that TSA would want to inspect a shoe
with a metal plate on the bottom and two other metal devices inside. I'm
all for cooperating, but now I'm out a pair of super comfy shoes, my nicely
worn cleats and pedals, and my confy gloves with the nice fuzzy snot-patch
on them... Not worth an insurance claim, but potentially spendy to replace.
I now have forms to file claims with both TSA and United, and my gut tells
me its a TSA issue. Anybody been down this path? I have no receipts for my
5 year old shoes or 4 year old pedals or 5 year old Alien tool. The TSA
wants documentation up the yin-yang to support claims (a seemingly blatant
ploy to make claimants go away) - am I pissing into the wind to try to get
them to make good on my stuff?
The worst of it is, I had to drive to work today, and after a Thanksgiving
weekend, I need all the exercise I can get!