Bikemate/Aldi computer warranty

[Membrane]

Anyone had a Bikemate/Aldi computer replaced?

My cheap wired one has packed it in. I'd like to get it replaced and I'm
wondering if I should send it by post to Germany as the manual says, or
if I should return it to Aldi. (I bought it in March this year, so Aldi
don't have them currently)

If anyone used either option, how long before you got it back?

--
Membrane

 

[Membrane]

Membrane <[email protected]> wrote:

>My cheap wired one has packed it in.

Apologies, false alarm.

It had gone blank once before, I was able to revive it by taking the
battery out and reinserting it. I assumed that the computer had crashed
and that taking the battery out had reset it.

So I tried that again after it went blank yesterday, no result this
time. After posting the first message I thought I'd give it one more go
and this time leave the battery out for a few minutes before reinserting
it: result, it came back to life again.

--
Membrane

 

[Paul Boyd]

Membrane said the following on 20/08/2007 09:19:

> Apologies, false alarm.

OK

But generally, I think in the UK you are supposed to take goods back to
the point of sale in the first instance.

--
Paul Boyd
http://www.paul-boyd.co.uk/

 

[Jonathan Schneider]

Membrane <[email protected]> writes:

> Membrane <[email protected]> wrote:
>
>>My cheap wired one has packed it in.
>
> Apologies, false alarm.

> it came back to life again.

It's NOT a false alarm. It's a **** product if you need to regularly
fiddle with it like that to bring it to life. Personally I wouldn't
let them get away with it.

Jon

 

[Membrane]

Jonathan Schneider <[email protected]> wrote:

>It's NOT a false alarm. It's a **** product if you need to regularly
>fiddle with it like that to bring it to life. Personally I wouldn't
>let them get away with it.

I doubt that the problem is specific to my copy, more likely to be the
same for other computers of the same model. If so, swapping it wouldn't
help.

At 7 euro I'm not really bothered to reset it every now and again. After
brushing up on the instructions I found out that the unit can be reset
without removing the battery.

I remember that I also had to reset my previous "brand name" wired
computer (a Cateye Velo 2) a few times, and it conked out when it got
wet. Given that, I'm not inclined to call the Aldi computers "****", it
at least continues to work when it gets wet.

--
Membrane

 

[Alex Butcher]

On Mon, 20 Aug 2007 10:18:04 +0100, Paul Boyd wrote:

> Membrane said the following on 20/08/2007 09:19:
>
>> Apologies, false alarm.
>
> OK
>
> But generally, I think in the UK you are supposed to take goods back to
> the point of sale in the first instance.

My understanding is that, according to UK law, the vendor that you as a
consumer dealt with must accept any warranty returns. However, as dabs.com
point out, you will probably get quicker service if (at your option) you
deal direct with the manufacturer.

Best Regards,
Alex.
--
Alex Butcher, Bristol UK. PGP/GnuPG ID:0x5010dbff

"[T]he whole point about the reason why I think it is important we go for
identity cards and an identity database today is that identity fraud and
abuse is a major, major problem. Now the civil liberties aspect of it, look
it is a view, I don't personally think it matters very much."
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