I turned in a front mavic R-sys wheel just after April 1, and have heard nothing of my wheel. NOw they are telling me that i won't get my wheel back until June, and they won't give me a set of Axioms either because I waited until after April 1. THis is total BS. I have no bike, and it will be out of commision for 6 months.
Yes, I could have turned them in sooner, but i was travelling and thought that there was no immediate rush. Had I known I would have had a friend turn them in for me.
This is completely unacceptable. They can keep my wheels, unless they find me another set to ride sooner. Has anyone else had a similar problem? I am going to have my lawyer draft a letter to them, and would be happy to include all those that have had issues. I have one other person so far. I am asking for a full refund for my wheels, or an immediate set of temporary wheels.
Thanks for listening!
Yes, I could have turned them in sooner, but i was travelling and thought that there was no immediate rush. Had I known I would have had a friend turn them in for me.
This is completely unacceptable. They can keep my wheels, unless they find me another set to ride sooner. Has anyone else had a similar problem? I am going to have my lawyer draft a letter to them, and would be happy to include all those that have had issues. I have one other person so far. I am asking for a full refund for my wheels, or an immediate set of temporary wheels.
Thanks for listening!