TryUK and the missing wetsuit.

[C. Nile]

Phoned the "world's largest triathlon retailer".

Placed an order for my wetsuit.

Assured me that it would arrive by monday (phoned them at 10:00 am on thursday morning).

I needed suit for OW training on monday evening.

Monday - No suit Tuesday - No suit Wednesday - phoned to ask where suit was. Informed me that no
order had been taken.

What a bunch of monkeys.

Suit arrived on Friday morning.

Sh*t service. Rubbish performance.

Not recommended

DO NOT TOUCH THEM WITH A BARGE POLE.

 

[Ken]

[email protected] (C. Nile) wrote in message
news:<[email protected]>...
> Phoned the "world's largest triathlon retailer". Sh*t service. Rubbish performance.
>
> Not recommended
>
> DO NOT TOUCH THEM WITH A BARGE POLE.

2 sides to every coin ...

I visited their shop in Yeovil a year or so back, tried on a new IM Stealth suit, not sure if I
wanted to pay the amount they were asking for and didn;t buy it. Phoned them up a couple of days
later, explained my dilemma, they knocked a decent amount off the price and charged no postage -
suit at home when I got home from work next day.

Well impressed. If you visit the shop they are a friendly decent bunch too.

Sorry this doesn't help your experience - very frustrating, but from many other posts there will
always be the odd ****-up in all mail order businesses.

If in doubt get them to fax/email you a confirmation.